Featured content
The Retail E-Commerce Playbook For 2021
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
Charts & Figures
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The Titans Have Evolved Their Business Models Over Time
January 29, 2020
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Lobbying Is Overlooked . . . But Essential
January 29, 2020
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The Titans: Strengths And Threats
January 29, 2020
Search Results
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Report Commerce Companies: Stop Living At The Mercy Of The Tech Titans
Tech Titans In Commerce
January 29, 2020 | Sucharita KodaliFour large technology titans — Apple, Amazon, Alphabet (Google), and Facebook — have different but powerful impacts on the commerce landscape. This report analyzes their common strengths and...
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Report Consumers Want Convenience, Not Conversations
Conversational Interfaces Struggle To Deliver Contextual Convenience
Consumers want convenience and choice — not conversational interfaces. However, a fear of being left behind still impels digital business leaders to build them. And nearly three-fourths of those...