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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Now Tech: Customer Analytics Technologies, Q1 2020
Forrester's Overview Of 33 Customer Analytics Providers
March 25, 2020 | Brandon PurcellYou can use customer analytics technologies to increase customer lifetime value (CLV), drive loyalty, and improve the customer experience (CX). But to realize these benefits, you'll first have to...
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Report Now Tech: Digital Banking Platforms, Q4 2019
Forrester's Overview Of 35 Digital Banking Platforms
December 26, 2019 | Jost HoppermannYou can use digital banking platforms to improve customer service and account opening; reduce time-to-market of new products and services and downtimes; and enable great business agility. But to...
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Report Now Tech: Digital Wealth Management Platforms, Q4 2019
Forrester's Overview Of 24 Digital Wealth Management Platform Providers
November 14, 2019 | Vijay RaghavanYou can use digital wealth management platforms to improve investor experience, increase financial advisor productivity, drive profitability, and bring next-gen capabilities to your financial...
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