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• Report The Forrester Tech Tide™: Smart Manufacturing, Q2 2020

  Twenty Technologies Power Manufacturing's Digital Transformation

  April 1, 2020 | Paul Miller

  Smart manufacturing is increasingly critical to manufacturers' ability to win, serve, and retain their customers. To accelerate their performance in smart manufacturing, companies are evaluating...

• Report The Forrester Wave™: Industrial IoT Software Platforms In China, Q4 2019

  The Seven Providers That Matter Most And How They Stack Up

  November 25, 2019 | Danny Mu, Charlie Dai

  In our 26-criterion evaluation of industrial internet of things (IIoT) software platform providers in China, we identified the seven most significant ones — CASICloud, Haier COSMOPlat, Huawei,...

• Report The CIO's Guide To Augmented, Mixed, And Virtual Reality

  Build Future-Of-Work Scenarios For Your Employees To Increase Productivity, Quality, And Employee Experience

  November 21, 2019 | J. P. Gownder

  The future of work requires CIOs and their business partners to bring all the benefits of digitalization to employees. Employees in frontline jobs — from surgeons to field service technicians to...

• Report The Forrester Wave™: Industrial IoT Software Platforms, Q4 2019

  The 14 Providers That Matter Most And How They Stack Up

  November 13, 2019 | Michele Pelino, Paul Miller

  In our 24-criterion evaluation of industrial internet of things (IIoT) software platform providers, we identified the 14 most significant — ABB, Amazon Web Services (AWS), Bosch, C3.ai, GE Digital,...

• Report Untangle The Digital Twin As Part Of Your Digital Product Strategy

  Three Digital Twin Scenarios And How They Drive Business Value

  October 2, 2019 | Paul Miller

  The term "digital twin" refers to a wide range of situations, from comprehensive data-driven simulations of a machine operating in the real world to simple animations of how that machine might...

• Report Now Tech: Product Lifecycle Management, Q3 2019

  Forrester's Overview Of 18 Product Lifecycle Management Providers

  August 29, 2019 | George Lawrie

  You can use product lifecycle management (PLM) to improve innovation success, deliver differentiating customer experience, and reduce time-to-market. But to realize these benefits, you'll first...

• Report New Tech: Enterprise Computer Vision Solutions, Q3 2019

  Forrester's Landscape Overview Of 33 Providers

  August 9, 2019 | Kjell Carlsson, PhD

  Are we in an AI revolution? Maybe. Are we in a computer vision (CV) revolution? Definitely. With hundreds of new startups and over $15B in new funding since 2013, CV solutions give enterprises...

• Report Now Tech: Industrial IoT Software Platforms In China, Q2 2019

  Forrester's Overview Of 40 Industrial IoT Software Platform Providers

  June 12, 2019 | Danny Mu

  Firms operating in China can use industrial internet of things (IoT) software platforms to achieve operational excellence, improve customer experience, and innovate new business models. But to...

• Report How To Build An Effective Customer Success Planning Framework

  A Guide To Creating A Plan To Ensure Positive B2B Customer Experiences

  April 22, 2019 | TJ Keitt

  Customer success management (CSM) ensures that a business and its clients both get value from their relationship. It does this by guiding clients down a path to reach their desired business...