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• Report Research Overview: Cloud Technology And Services

  Tools And Technology: The Cloud Computing Playbook

  January 22, 2021 | Lauren Nelson, Bill Martorelli, Tracy Woo

  Cloud offers technology leaders a fundamentally new approach to how the organization builds, deploys, and manages software and infrastructure. To help their organizations succeed, infrastructure...

• Report Understanding The Cloud Service Provider Landscape

  Landscape: The Cloud Computing Playbook

  December 23, 2020 | Bill Martorelli, Liz Herbert

  With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

• Blog Announcing The Inaugural Forrester Wave™ For Multicloud Managed Services Providers

  December 3, 2020 | Bill Martorelli

  Today, we released the “The Forrester Wave: Multicloud Managed Services Providers, Q4 2020.” We looked at the top 11 vendors — Accenture, Capgemini, Cognizant, Deloitte, HCL Technologies, IBM,...

• Blog IBM Spins Off Its Managed Infrastructure Services Business

  October 13, 2020 | Bill Martorelli

  On Thursday, October 8, 2020, IBM announced its plans to spin off its managed infrastructure services business into a new public company. Earlier in the year, new CEO Arvind Krishna announced...

• Report Adoption Profile: Hosted Private Cloud In North America, Q3 2020

  Hosted Private Cloud Providers Shift Their Focus To Hyperscaler Innovations And Managed Services

  July 6, 2020 | Bill Martorelli

  While it may seem a sideshow to an IT industry obsessed with public cloud services, hosted private cloud nevertheless holds a unique position in serving multiple scenarios and users. Hosted private...

• Report The Forrester Wave™: Hosted Private Cloud Services In Europe, Q2 2020

  The Seven Providers That Matter Most And How They Stack Up

  June 24, 2020 | Bill Martorelli

  In our 32-criterion evaluation of hosted private cloud providers in Europe, we identified the seven most significant ones — Atos, CenturyLink, Orange, OVHcloud, Rackspace Technology, Sungard...

• Report The Forrester Wave™: Hosted Private Cloud Services In North America, Q2 2020

  The 11 Providers That Matter Most And How They Stack Up

  June 24, 2020 | Bill Martorelli

  In our 32-criterion evaluation of hosted private cloud providers, we identified the 11 most significant ones — Atos, CenturyLink, Flexential, NTT DATA, Otava, OVHcloud, Rackspace Technology,...

• Report Adoption Profile: Hosted Private Cloud In Europe, Q2 2020

  Local Providers Target Dedicated Infrastructure, Unique Scenarios, And Services

  May 29, 2020 | Paul Miller, Bill Martorelli

  Adoption of hosted private cloud continues to grow; it combines the expertise of a cloud service provider with the workload isolation of a private cloud. While some balk at its shortcomings...

• Report Now Tech: Hosted Private Cloud, Q1 2020

  Forrester's Overview Of 22 Hosted Private Cloud Providers

  March 6, 2020 | Bill Martorelli

  You can use hosted private cloud to migrate to cloud more quickly, meet the demands of unique workloads, and isolate workloads from other customers. But to realize these benefits, you'll first have...

• Report Embrace These Five Sourcing Trends For Managed Services And Cloud In 2020

  Apply New Thinking, From Service-Blocks Flexibility To Cocreation Engagements For Your Dev Teams

  March 4, 2020 | Bill Martorelli

  As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...

• Report Push Your MSP To Match Your Dynamic Cloud Journey

  Radical Flexibility And Evolution Hit The Services Market To Mirror The Clouds They Support

  February 20, 2020 | Bill Martorelli

  As more and more IT infrastructure and workloads shift to the cloud, so has infrastructure management. The result has been two distinct infrastructure management models, with clear similarities but...

• Report Top 10 Facts About Managed Public Cloud Services

  Hundreds Of MSPs Complement The Hyperscaler Platforms

  February 6, 2020 | Bill Martorelli

  Despite cloud's popularity, common misunderstandings plague the cloud market. To accelerate cloud journeys and fill the skill gaps, a crowded market of managed services providers (MSPs) has stepped...

• Report The IT Financial Management — AKA TBM — Technology Solution Ecosystem

  Achieve Total Cost Visibility With ITFM/TBM Technology And Services

  January 9, 2020 | Bill Martorelli

  Solutions for IT financial management (ITFM), AKA technology business management (TBM), are evolving rapidly because of the growing need for infrastructure and operations (I&O) leaders to control...

• Report IT Financial Management — AKA TBM — Will Drive IT To Focus On Business Outcomes

  IT Leaders Must Adopt ITFM For Cost Transparency And Effective IT-Business Decision Making

  October 15, 2019 | Bill Martorelli

  Spurred by the cloud and the challenges of today's IT complexity, IT financial performance has emerged as a board-level concern. IT leaders can no longer leave the analysis, management, and...

• Report The Forrester Wave™: Application Modernization And Migration Services, Q3 2019

  The 14 Providers That Matter Most And How They Stack Up

  July 16, 2019 | Bill Martorelli

  In our 26-criterion evaluation of application modernization and migration services providers, we identified the 14 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM...

• Report Use Modernization And Migration Services To Speed Your Cloud Migration

  Here's How To Evaluate The New Market For Application Modernization Services

  June 4, 2019 | Bill Martorelli

  Cloud migration, an important steppingstone for digital transformation, is driving infrastructure and operations (I&O) leaders to take a new look at their modernization strategies. Today's...

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  Webinar Shape Your IoT Destiny With Effective Services Partnering

  IoT Opportunities For Connected Business Processes

  May 16, 2019 | Bill Martorelli, Michele Pelino

  Internet of things (IoT) service providers and their customers must form a symbiotic relationship to succeed in IoT engagements as requirements for connected business operations continue to mature....

• Report Get The Most Out Of IoT-Connected Business Operations Services Engagements

  Insights From The Forrester Wave™: Global IoT Services For Connected Business Operations, Q4 2018

  April 23, 2019 | Michele Pelino, Bill Martorelli

  The market for internet-of-things (IoT) professional services is robust but immature. Consequently, technology stakeholders driving connected business operations initiatives must sift through...

• Report Now Tech: Application Modernization And Migration Services, Q1 2019

  Forrester's Overview Of 42 Application Modernization And Migration Services Providers

  March 29, 2019 | Bill Martorelli

  You can use application modernization and migration services to accelerate your digital transformation journey, leveraging outside talent to address skill shortages, accelerate migration to the...