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• Report The Forrester Wave™: Enterprise Architecture Management Suites, Q1 2021

  The 12 Providers That Matter Most And How They Stack Up

  March 4, 2021 | Gordon Barnett

  In our 28-criterion evaluation of enterprise architecture management suite (EAMS) providers, we identified the 12 most significant ones — Adaptive, Ardoq, Avolution, BiZZdesign, BOC Group, erwin,...

• Report Build An Outcome-Focused EA Discipline, 2020

  Executive Overview: The EA Practice Playbook

  August 28, 2020 | Gordon Barnett

  The ability to nimbly navigate change in business environments and leverage technology effectively makes the difference between an adaptive enterprise and one that's always a beat behind....

• Report B2C Marketers, Use Reference Models To Accelerate Your Martech Strategy

  Reference Models Provide A Common Language To Help Optimize Martech Investments

  July 20, 2020 | Rusty Warner, Gordon Barnett

  Successfully enabling a customer-obsessed strategy is dependent on well-coordinated marketing technology (martech) investments championed by both marketing and technology executives. To succeed,...

• Report EA Professionals, Use Reference Models To Accelerate Your Martech Strategy

  Reference Models Provide A Common Language To Help Optimize Martech Investments

  July 20, 2020 | Gordon Barnett, Rusty Warner

  Successfully enabling a customer-obsessed strategy is dependent on a well-coordinated technology strategy championed by both business and technology executives. To succeed, outcome-driven...

• Report Use Continuous Assessments To Mature Your Business Architecture, 2020

  June 30, 2020 | Gordon Barnett

  Firms with effective enterprise architecture (EA) combine talent and capabilities to solve thorny architectural challenges and advance business outcomes. In the digital era, they also need business...

• Report Assess Your Business-Centric EA Capabilities — 2020

  Assessment: The EA Practice Playbook

  June 26, 2020 | Gordon Barnett

  Effective enterprise architecture (EA) leaders build an ecosystem that combines talent and capabilities to solve thorny architectural challenges and advance business outcomes. In the digital era,...

• Report Your Definition Of Future Work Should Shape Your Operating Structure

  Classify Your Future Work For Successful Delivery In The Long Run

  June 4, 2020 | Gordon Barnett, Bobby Cameron

  As firms become more customer obsessed, the CIO mandate becomes richer and more complex — and that shapes the work that IT organizations must do. To succeed in this ever-changing environment, CIOs...

• Report Enterprise Architecture In 2025 And Beyond

  Vision: The EA Practice Playbook

  May 22, 2020 | Gordon Barnett

  As firms become more customer obsessed, the enterprise architecture (EA) mandate becomes richer and more complex — and that changes the work the EA ecosystem must do. To see how the work of EA will...

• Report Business Architecture In 2025 And Beyond

  Evolving To Support Outcome-Based Architecture

  May 20, 2020 | Gordon Barnett

  As firms continue their evolution to become customer obsessed, the need for specialist business architecture (BA) professionals becomes more apparent. Today, most BA pros focus on helping their...

• Report Don't Hinder Effective Business Execution With Rigid Reporting Lines

  Power Your Firm's Customer Obsession — Evolve From Functional To Adaptive Structures

  May 12, 2020 | Gordon Barnett, Bobby Cameron

  As firms become more customer obsessed, the CIO mandate becomes richer and more complex — customer led, insights driven, fast, and connected. Succeeding in this ever-changing environment means CIOs...

• Report The State Of Business Architecture In 2020

  May 7, 2020 | Gordon Barnett

  Organizations that have obtained the highest levels of customer obsession have done so by adopting formal business architecture (BA) practices. Business-focused enterprise architecture (EA) pros...

• Report Four Steps To Build A Best-Practice Business Architecture Roadmap

  April 28, 2020 | Gordon Barnett

  As firms become customer obsessed, an effective business architecture (BA) practice becomes essential. However, too often, business-focused enterprise architecture (EA) professionals struggle to...

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  Webinar Rethink Your EA Discipline: Analyze The Data From The Most Recent EA Survey

  April 27, 2020 | Gordon Barnett

  Enterprise architecture (EA) leaders are becoming strategic enablers by positioning their discipline where it adds value, building the right architectural capabilities, and delivering EA services...

• Report Case Study: Reference Architectures And The Quest For Transformation Success

  Saudi Telecom Company's IoT Reference Architecture Helps Drive The Firm's Transformation From Network To Service Provider

  April 6, 2020 | Gordon Barnett

  Customer-obsessed firms that aspire to thrive in the digital era are dependent on enterprise architecture (EA) discipline for guidance on how to enable transformation of business models. At Saudi...

• Report The State Of EA 2020: The Increasing Adoption Of EA Ecosystems

  Landscape: The EA Practice Playbook

  March 25, 2020 | Gordon Barnett

  In our most recent survey, Forrester has seen a significant increase in the number of enterprise architecture (EA) leaders aspiring to lead an adaptive EA practice — one founded on customer...

• Report Provide Strategic Clarity With A Dynamic EA Roadmap

  Roadmap: The EA Practice Playbook

  March 24, 2020 | Gordon Barnett

  As enterprises transform to become digital and customer-obsessed organizations, adaptive enterprise architecture (EA) ecosystems become essential. However, many EA leaders struggle to communicate...

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  Webinar Understand EAMS Capability Strengths And Weaknesses Prior To Selecting An EA Tool

  Using The Forrester Now Tech

  March 5, 2020 | Gordon Barnett

  Enterprise architecture teams will struggle to mature and deliver value to their firms if they don't automate processes and use enterprise architecture management systems (EAMS). The EAMS market...

• Report Now Tech: Enterprise Architecture Management Suites, Q1 2020

  Forrester's Overview of 27 Enterprise Architecture Management Suites Providers

  January 13, 2020 | Gordon Barnett

  You can use enterprise architecture management suites (EAMSes) to get a holistic view of the impacts of business demand, improve the productivity of enterprise architecture (EA) stakeholders, and...

• Report Build Your Adaptive IT Operating Model Iteratively

  Focus On Structure After You Have Defined Your Customers, Service, And Capabilities

  November 20, 2019 | Gordon Barnett

  Firms that have obtained the highest levels of customer obsession have done so by adopting well-designed adaptive operating models. Firms that fail to meet customer obsession expectations struggle...

• Report Key Attributes Of An Adaptive Operating Model

  Develop Your Operating Model Around Strategy, Operations, And Leadership

  November 12, 2019 | Gordon Barnett

  Too often organizations view IT transformation purely from a technology perspective. Although it's important to understand how to prioritize technology that boosts customer experiences while...

• Report The Anatomy Of An Operating Model

  An Operating Model Framework For Designing Adaptive Organizations

  July 11, 2019 | Gordon Barnett

  Firms that have obtained the highest levels of customer obsession have done so by adopting well-defined adaptive operating models. Though much has been written about operating models, a lack of...