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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report The State Of Business Architecture In 2020

    May 7, 2020 | Gordon Barnett

    Organizations that have obtained the highest levels of customer obsession have done so by adopting formal business architecture (BA) practices. Business-focused enterprise architecture (EA) pros...

  • Report Four Steps To Build A Best-Practice Business Architecture Roadmap

    April 28, 2020 | Gordon Barnett

    As firms become customer obsessed, an effective business architecture (BA) practice becomes essential. However, too often, business-focused enterprise architecture (EA) professionals struggle to...

  • Report Provide Strategic Clarity With A Dynamic EA Roadmap

    Roadmap: The EA Practice Playbook
    March 24, 2020 | Gordon Barnett

    As enterprises transform to become digital and customer-obsessed organizations, adaptive enterprise architecture (EA) ecosystems become essential. However, many EA leaders struggle to communicate...

  • Report Key Attributes Of An Adaptive Operating Model

    Develop Your Operating Model Around Strategy, Operations, And Leadership
    November 12, 2019 | Gordon Barnett

    Too often organizations view IT transformation purely from a technology perspective. Although it's important to understand how to prioritize technology that boosts customer experiences while...

  • Report The Anatomy Of An Operating Model

    An Operating Model Framework For Designing Adaptive Organizations
    July 11, 2019 | Gordon Barnett

    Firms that have obtained the highest levels of customer obsession have done so by adopting well-defined adaptive operating models. Though much has been written about operating models, a lack of...

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