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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Four Steps To Build A Best-Practice Business Architecture Roadmap

    April 28, 2020 | Gordon Barnett

    As firms become customer obsessed, an effective business architecture (BA) practice becomes essential. However, too often, business-focused enterprise architecture (EA) professionals struggle to...

  • Report Provide Strategic Clarity With A Dynamic EA Roadmap

    Roadmap: The EA Practice Playbook
    March 24, 2020 | Gordon Barnett

    As enterprises transform to become digital and customer-obsessed organizations, adaptive enterprise architecture (EA) ecosystems become essential. However, many EA leaders struggle to communicate...

  • Report The Anatomy Of An Operating Model

    An Operating Model Framework For Designing Adaptive Organizations
    July 11, 2019 | Gordon Barnett

    Firms that have obtained the highest levels of customer obsession have done so by adopting well-defined adaptive operating models. Though much has been written about operating models, a lack of...

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