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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
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Report Your Definition Of Future Work Should Shape Your Operating Structure
Classify Your Future Work For Successful Delivery In The Long Run
As firms become more customer obsessed, the CIO mandate becomes richer and more complex — and that shapes the work that IT organizations must do. To succeed in this ever-changing environment, CIOs...
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Report Don't Hinder Effective Business Execution With Rigid Reporting Lines
Power Your Firm's Customer Obsession — Evolve From Functional To Adaptive Structures
As firms become more customer obsessed, the CIO mandate becomes richer and more complex — customer led, insights driven, fast, and connected. Succeeding in this ever-changing environment means CIOs...