Search Results

• Report Research Overview: Technology And Software Services

  A Guide To Forrester's Application And Infrastructure Services Research

  January 12, 2021 | Amanda LeClair

  Tech and software services buyers face a complex landscape. Many services providers position as end-to-end digital transformation partners or the top partner for a specific platform, but when it...

• 

  Webinar Digital Business Predictions 2021

  December 16, 2020 | Ted Schadler, Nigel Fenwick, Liz Herbert

  2020 was a year that no company will ever forget. The pandemic changed everything. Companies that had laid the foundations of cloud, agility, and strategic partnerships were ready to respond with...

• 

  Webinar Interpreting The Forrester Wave™ Evaluation Of Services Providers For Oracle SaaS Business Apps, Q4 2020

  November 11, 2020 | Amanda LeClair, Liz Herbert

  This year’s Forrester Wave evaluation of Oracle apps services providers focused on the 10 leading partners for Oracle’s software-as-a-service (SaaS) business apps. Join this webinar to...

• Report Now Tech: Oracle Apps Implementation Services Providers, Q2 2020

  Forrester's Overview Of 28 Oracle Services Providers

  July 1, 2020 | Amanda LeClair, Liz Herbert

  Oracle customers can leverage apps implementation services providers to accelerate their shift to the cloud, foster innovation, and help with business disruption and change during these...

• 

  Webinar Find Your Right Fit In An SAP Transformation Services Partner

  Using The Forrester Wave™

  May 20, 2020 | Liz Herbert, Amanda LeClair

  SAP services partners are evolving as quickly as the SAP app portfolio. Fresh off our 2020 Forrester Wave evaluation of SAP services partners, Liz Herbert and Amanda LeClair share the top trends in...

• Report The Forrester Wave™: Global SAP Services Providers, Q2 2020

  The 13 Providers That Matter Most And How They Stack Up

  May 13, 2020 | Amanda LeClair, Liz Herbert

  In our 28-criterion evaluation of global SAP services providers, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Deloitte, EY, HCL Technologies, IBM, Infosys, NTT DATA,...

• Report Now Tech: Product Information Management, Q1 2020

  Forrester's Overview Of 22 PIM Providers

  March 25, 2020 | Amanda LeClair

  You can use product information management (PIM) solutions to improve sales and customer experience, speed up time-to-market, and even enable broader content-driven digital transformation efforts....

• Report Now Tech: SAP Implementation Services Providers, Q1 2020

  Forrester's Overview Of 33 SAP Services Providers

  March 13, 2020 | Amanda LeClair, Liz Herbert

  SAP customers leverage the business and technical expertise of services partners to modernize IT operations, transform the business, and use modern delivery techniques. But to realize these...

• Blog Digital Services 2020: Time For A Reality Check

  February 26, 2020 | Amanda LeClair

  Cliché, but true: Digital transformation takes more than a village. The Forrester Analytics Global Business Technographics® Business And Technology Services Survey, 2019, revealed that working with...

• Report Forrester Infographic: Great(er) Expectations: The State Of Transformation Services, 2020

  February 25, 2020 | Amanda LeClair

  Services partners are increasingly critical to enterprise transformation, but these relationships often don't meet expectations for providers or their customers. This Forrester infographic...

• Blog Three PIM Trends To Watch In 2020

  February 3, 2020 | Amanda LeClair

  With the first month of 2020 officially behind us, I’m continuing to explore the broadening role of product information management (PIM). Watch the video blog above to hear about three trends...

• Blog Great Product Experiences Start With Great Product Data

  January 21, 2020 | Amanda LeClair

  Product information management (PIM) tools help marketing and product teams ingest, enrich, and distribute product data — but the functional description sells the full value of PIM short. The...

• 

  Webinar Key Takeaways From The Forrester Wave™: SAP Services Providers For Midsize Enterprises, Q4 2019

  December 19, 2019 | Amanda LeClair

  SAP customers face a lot of key decisions when evaluating their SAP footprint and future. Customers also have a wide variety of services partners to help at any stage from formulating a strategy...

• Blog Agile Procurement In Government Is Not An Oxymoron

  November 11, 2019 | Amanda LeClair

  In any conversation focused on Agile, it takes some time to figure out what each party means when they use the term. In my early research on Agile procurement in government (and Agile procurement...

• Report The Forrester Wave™: SAP Services Providers For Midsize Enterprises, Q4 2019

  The 12 Providers That Matter Most And How They Stack Up

  October 24, 2019 | Amanda LeClair

  In our 22-criterion evaluation of SAP services providers for midsize enterprises, we identified the 12 most significant ones — BearingPoint, Birlasoft, Cognizant, Delaware, DXC Technology, EPAM,...

• Report Digital Government Needs Agile Procurement: Six Lessons To Get Started

  October 22, 2019 | Amanda LeClair

  Agile government procurement sounds like an oxymoron. Despite efforts to streamline the procurement process, like the Federal Acquisition Regulation, many government agencies' legacy mindsets...

• Report Three Digital Trends Broaden The Role And Scope Of Product Information Management

  PIM Joins CMS And DAM As A Key Content Pillar For Omnichannel Experiences

  October 21, 2019 | Amanda LeClair, George Lawrie

  B2C and B2B buyers want more valuable content, not just more content, as they engage with retailers, distributors, and manufacturers across touchpoints. To meet buyer needs, product information...

• Blog Does Atrify Signal The Atrophy Of GDSN? Decoding The 1WorldSync Acquisition

  August 5, 2019 | Amanda LeClair

  “Product data is the lifeblood of many large enterprises. For manufacturers and CPG companies, the efficiency of the product supply and distribution chain may be their one and only true...

• Report Forrester Infographic: Services Buyers Demand Digital Skills And Faster Speed

  Respondents Turn To Consultancies, Agencies, And Technology Service Providers For Transformation Assistance

  July 26, 2019 | Amanda LeClair

  Business and tech services firms have made big investments in their quest to deliver end-to-end transformation services — but buyers' behaviors are not shifting evenly. This infographic highlights...

• 

  Webinar How To Hack Your Office Space For Better EX

  June 26, 2019 | Amanda LeClair, Samuel Stern

  Employee experience (EX) is affected by everything from the coaching we receive from our managers and interactions with customers to the length of our commute and tools we use to do our jobs....

• Report Redefine Your Service Partner Relationships To Jump-Start Retail Digital Transformation

  Evolve Your Relationship With Services Partners From Order Taking To Strategy

  May 23, 2019 | Amanda LeClair, Lily Varon

  Retailers lag behind other industries in digital business maturity — and a conservative approach to modern tech architecture and tools is only one hurdle. Forrester data shows that retailers...

• Report Busting The Top Three Myths In Your Tech Workspace Strategy

  May 8, 2019 | Amanda LeClair

  No one leads off a tech strategy conversation with the role of the physical office, but it's increasingly becoming a staple in discussions on employee experience (EX) and how to support Agile teams...

• Report Five Questions For Your Next-Generation SAP Services Provider

  Use Insights From Recent Customer Discussions To Determine If Your Future Partner Is Equipped To Lead Your SAP-Driven Transformation

  May 6, 2019 | Amanda LeClair

  SAP customers face massive transformation, due to both their internal priorities and SAP's shifts in strategy. Clients must define what transformation means for their organization, evaluate how...

• Blog Introducing The DT&I Forum Experience Zone

  April 30, 2019 | Amanda LeClair

  With Forrester’s Digital Transformation & Innovation 2019 Forum in Chicago right around the corner, I’m happy to introduce something new this year on the sponsor floor: the Experience Zone....

• Blog What Accenture’s Droga5 Acquisition Means For The Tech Services Market: FORR/3 Video

  April 25, 2019 | Amanda LeClair

  I am happy to introduce the very first FORR/3 episode! FORR/3 is a new video blog series on commerce, content, and services. In this episode, Nick Barber and I discuss Accenture’s recent...