Search Results

• Report Now Tech: Virtual Healthcare Platforms, Q1 2021

  Forrester's Overview Of 28 Virtual Healthcare Platform Providers

  January 14, 2021 | Arielle Trzcinski

  Healthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...

• Blog It’s Time To Put Security And Privacy Front And Center For Virtual Care

  December 22, 2020 | Arielle Trzcinski

  (Written with Benjamin Corey, senior research associate at Forrester) Telehealth (virtual care) usage has skyrocketed during the pandemic. When you roll back the tape a few months, healthcare...

• Blog Amazon Launches Pharmacy Offering, Furthering Its Strategy To Make Healthcare Shoppable And Convenient For Consumers

  November 19, 2020 | Arielle Trzcinski

  The Amazon Effect Comes Full Swing To Prescription Services Amazon Pharmacy, the company’s much-anticipated online prescription fulfillment service (built from its acquisition of PillPack two years...

• Blog Healthcare Leaders: Review Your Marketing And CX Budgets In The Wake Of COVID-19

  November 11, 2020 | Arielle Trzcinski

  Healthcare Leaders: Consider Spending Changes In Five Categories Post-COVID-19 The business effects of the COVID-19 pandemic will be with us for years. However, the consequences of the pandemic are...

• 

  Webinar Healthcare Predictions 2021

  November 10, 2020 | Arielle Trzcinski, Jeff Becker

  As the world continues to endure a public health crisis, healthcare faces a metamorphosis under the pressure of compounding challenges that include financial uncertainty, unprecedented digital...

• Blog The FDA Just Launched A Digital Health Center Of Excellence — Why It Matters And What It Means To You

  October 28, 2020 | Arielle Trzcinski

  Last month, the US Food and Drug Administration (FDA) launched the Digital Health Center of Excellence (DHCoE), bolstering the shift toward digital that the healthcare industry has already been...

• Blog Predictions 2021: Digital Goes Mainstream As The New Normal Sets In For Healthcare

  October 20, 2020 | Arielle Trzcinski

  Healthcare was redefined in 2020 as the industry transformed digitally at an unprecedented rate to adapt to the pandemic. This forced transformation was just the beginning. As a public health...

• Blog Employee Mental Health Must Be Front And Center For Every Employer

  October 9, 2020 | Arielle Trzcinski

  Mental health has become the focus of the discussion when it comes to employee benefits. As an organization — whether you have remained open, are planning for “return to work” in an...

• Blog The Definitive Guide To Digital Health Experiences

  September 11, 2020 | Arielle Trzcinski

  As COVID-19 sparked a huge uptake of virtual care, what would have taken years of digital transformation happened in just a few short months. But even before the pandemic, rising consumer...

• Blog The Biggest Digital Health Deal Of All Time: Teladoc Health And Livongo Merge To Deliver Proactive, Broad Spectrum Digital Health

  August 7, 2020 | Arielle Trzcinski

  Teladoc Health and Livongo announced their merger this week, bringing together two digital health powerhouses. This is the largest digital health deal in history, ringing in at a purchase price for...

• Blog HCOs: Optimize Self-Triage Now To Better Serve Patients And Members And Get The Greatest ROI

  July 20, 2020 | Arielle Trzcinski

  COVID-19 Drives Self-Triage Solutions Digital front-door strategies in healthcare were failing consumers before COVID-19. They didn’t address one of the biggest challenges: what to do if you start...

• Blog Walmart Doubles Down On ‘Save Money. Live Better.’ As It Wants To Help You Shop For Your Next Health Insurance Plan

  July 13, 2020 | Arielle Trzcinski

  Walmart quietly launched Walmart Insurance Services LLC. The new business entity moves Walmart beyond just offering education on insurance to selling health insurance policies. “Yes, you read that...

• Report Audio: The Long-Term Impact Of Emerging Technology On US Health Insurers

  July 7, 2020 | Brian Hopkins, Arielle Trzcinski

  Health insurers face a rising level of uncertainty about the future of their industry. They're shifting from reactive to proactive engagement via innovative benefits while grappling with a legacy...

• Blog Mental Health: Keep The Conversation Open

  June 12, 2020 | Arielle Trzcinski

  Virtual Care Blog Series — Part 4 While Mental Health Awareness Month may be over, the conversation around mental health is more important than ever. Research shows that the leading causes of...

• Blog Will Virtual Care Stand The Test Of Time? If You’re Asking The Question, It’s Time To Catch Up

  June 4, 2020 | Arielle Trzcinski

  Virtual Care Blog Series — Part 3 Forrester made the call that 2020 would be the tipping point for virtual care adoption. The pandemic accelerated digital transformation for many healthcare...

• Blog Virtual Care Is A Requirement — Not A “Nice-To-Have”

  June 3, 2020 | Arielle Trzcinski

  Virtual Care Blog Series — Part 2 The pandemic has pushed virtual care technologies to make the leap across the chasm of adoption as even the pragmatists and conservatives have started deploying...

• Blog Self-Triage Solutions Hold The Keys To The Healthcare Digital Front Door

  May 28, 2020 | Arielle Trzcinski

  If you have needed care over the last couple of months during the COVID-19 pandemic, you likely have encountered a self-triage solution. These are designed to help you assess your symptoms and...

• Blog Healthcare Is Making The Shift To Virtual-First Delivery Across Routine And Specialty Care

  May 21, 2020 | Arielle Trzcinski

  Virtual Care Blog Series — Part 1 Healthcare will remain forever changed by the COVID-19 pandemic. Seemingly overnight, consumer demand shifted to convenient access through virtual care. Healthcare...

• Report Returning To Work: How To Prepare For Pandemic Recovery

  Essential Steps And Pandemic Management Protocols For Planning Your Operational Recovery

  April 20, 2020 | Stephanie Balaouras, Alla Valente, Andrew Hewitt

  As the epicenter of the global COVID-19 pandemic shifts and each affected region reaches its peak infection rate, firms must prepare now to restart closed plants, reopen retail locations, and bring...

• Blog Optimize Your Digital Front Door Strategy In Healthcare To Fend Off New Competitors

  April 20, 2020 | Arielle Trzcinski

  The COVID-19 pandemic has prioritized self-triage and virtual care investments for healthcare organizations (HCOs). While the current situation has accelerated investment in these technologies...

• Blog Quick Resource Guide To Help Organizations Scale Healthcare Support During COVID-19

  April 3, 2020 | Arielle Trzcinski

  Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic....

• Report The Top Trends For Health Insurers In 2020

  CRM And New Benefits Programs Catalyze Insurers' Shift From Being Reactive To Being Relevant

  March 20, 2020 | Arielle Trzcinski, Jeff Becker, Annalise Clayton

  Health insurers face an uphill battle in 2020: Uncertainty looms around single-payer healthcare, a surge of new entrants are competing for members, and legacy tech hampers innovation. How can...

• Report The Top Trends For Healthcare Providers In 2020

  AI And APIs Usher In An Era Of On-Demand Personalized Care

  March 19, 2020 | Jeff Becker, Arielle Trzcinski, Annalise Clayton

  2020 stands poised to bring a monumental shift in data liquidity to the healthcare provider market as regulatory forces, API frameworks, and public cloud vendors bring innovative data services to...

• Blog Hockey Stick Adoption Of Virtual Care Is Nigh As The Government Pushes Toward More COVID-19 Resources For Citizens

  March 16, 2020 | Arielle Trzcinski

  Virtual care will forever change how healthcare is delivered in the US, and it is on the cusp of mass adoption that is being accelerated due to the government’s response to the COVID-19 pandemic...

• Blog Your Employees Need More Healthcare Options During The COVID-19 Pandemic

  March 13, 2020 | Arielle Trzcinski

  As the number of COVID-19 cases surges in the US, there is a looming threat facing the country: healthcare capacity. According to the American Hospital Association (AHA), there are close to 6,146...