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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Now Tech Large Vendors: Virtual Healthcare Platforms, Q1 2021
January 14, 2021
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Now Tech Midsize Vendors: Virtual Healthcare Platforms, Q1 2021
January 14, 2021
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Report Now Tech: Virtual Healthcare Platforms, Q1 2021
Forrester's Overview Of 28 Virtual Healthcare Platform Providers
January 14, 2021 | Arielle TrzcinskiHealthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...
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Report The Forrester Tech Tide™: Digital Patient Engagement, Q1 2020
Twenty Technologies That Underpin Digital Patient Engagement
March 11, 2020 | Arielle Trzcinski, Annalise ClaytonDigital patient engagement is imperative to firms' ability to win, serve, and retain their customers. In efforts to improve this, healthcare organizations are evaluating, implementing, and...
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Report Forrester Infographic: Optimize Your Digital Front Door Strategy To Enhance The Care Journey
February 26, 2020 | Arielle Trzcinski, Annalise ClaytonHealthcare organizations (HCOs) invest heavily in the digital front door but fail to engage customers digitally. There's a disconnect between what customers want and need and what HCOs deliver,...
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