Skip to main content
3 results in Everything
 
Sort by:
Refine
  • Karine Cardona-Smits
  • Business & IT Alignment

Featured content

ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

Search Results

  • Report The Design Revolution

    Vision: The User Experience Playbook

    Companies are prioritizing design because of seismic shifts in the dynamics of value, experiences, and power that are making user experience (UX) matter more than ever. But many firms undermine...

  • Report Digital CX And Design Trends, 2020

    May 20, 2020 | Andrew Hogan, Gina Bhawalkar, Jennifer Wise

    Eight trends in 2020 are shaping how experience design (XD) professionals and their companies should improve their customers' experiences with digital touchpoints, from apps to websites to Alexa...

  • Report Research Overview: The Design Revolution

    A Customer Experience Guide To Advancing Your Design Maturity, Overcoming Myths About Design, And Staffing For Good Design

    This document is a short overview of the "Design Revolution" series with links to the documents it contains. The series lays out for experience design (XD) professionals and their colleagues the...

Content Type

Apply