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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
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Frameworks Cause I&O Pros To Lose Sight Of Employees' Needs
October 6, 2020
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Employ The Five P's To Put Employee Experience Front And Center
October 6, 2020
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Report Service Desk 2020: It's All About Employee Experience
Reliable, Accessible Services Fuel Innovation And Satisfaction
Although new technologies emerge every day, employees can't do their best work because they can't find the services they need, and when they do, bureaucracy causes unacceptable delays. In an era of...
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Report The IT Financial Management — AKA TBM — Technology Solution Ecosystem
Achieve Total Cost Visibility With ITFM/TBM Technology And Services
January 9, 2020 | Bill MartorelliSolutions for IT financial management (ITFM), AKA technology business management (TBM), are evolving rapidly because of the growing need for infrastructure and operations (I&O) leaders to control...
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