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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Benchmark Your Digital Supply Chain For Resilience In The Age Of The Customer
Forrester's Self-Assessment Supports The Case For Making Traditional Supply Chains Digital
June 4, 2020 | George LawrieForrester has demonstrated the critical significance of continuously improving customer experience (CX) to enterprises. But apart from digital downloads, the quality of CX depends on your digital...