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Charts & Figures
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Forrester's France CX Index, 2020: Rankings Of Banks
February 9, 2021
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Search Results
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Report The France Banking Customer Experience Index, 2020
How French Banks Earn Loyalty With The Quality Of Their Experience
How well do leading French banks earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of seven banking brands in France that were analyzed as...
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Report The UK Banking Customer Experience Index, 2020
How UK Banking Brands Earn Loyalty With The Quality Of Their Experience
How well do leading UK banking brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of eight banking brands in the UK that were...
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Report The Italy Banking Customer Experience Index, 2020
How Italian Banks Earn Loyalty With The Quality Of Their Experience
How well do leading Italian banks earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of seven banking brands in Italy that were analyzed as...
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Report The France Retail Customer Experience Index, 2019
How French Retail Brands Earn Loyalty With The Quality Of Their Experience
How well do leading retail brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 19 retail brands that were analyzed as part of the...
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Report The UK Retail Customer Experience Index, 2019
How UK Retail Brands Earn Loyalty With The Quality Of Their Experience
How well do leading retail brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 18 retail brands that were analyzed as part of the...
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Report The UK Customer Experience Index, 2019
How Brands Build Loyalty With The Quality Of Their Experience
November 13, 2019 | Joana de QuintanilhaHow well do leading brands build loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of all 36 brands across five industries in the UK CX Index....
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- United Kingdom (19)
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Vendor
- Amazon (21)
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Analyst
- Joana de Quintanilha (13)
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