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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
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The Outlook For Customer Engagement And Business Models
July 14, 2020
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The Outlook For The Future Of Work
July 14, 2020
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The Outlook For Technology And Innovation
July 14, 2020
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Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
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The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
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Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
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Report The New, Unstable Normal: How COVID-19 Will Change Business And Technology Forever
The pandemic has already forced firms and policymakers to do things that were previously considered impossible. This is just the beginning. Given its gravity, the effects of COVID-19 — along with...
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Report The Top Trends For Healthcare Providers In 2019
March 6, 2019 | Arielle Trzcinski, Jeff Becker, Annalise Clayton2019 marks a year of transition for healthcare delivery as a bevy of market forces will catalyze change. Providers are under threat from new entrants and disruptors, being pushed to take on more...
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Report The Top Trends For Healthcare Insurers In 2019
February 27, 2019 | Jeff Becker, Arielle TrzcinskiIn 2019, market consolidation and disruptive new entrants will force health plans to expand their core competencies if they hope to attract new members, reduce medical costs, and drive growth....
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