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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Charts & Figures Gauge Your Readiness For The Future With Forrester Future Fit
The 2020 Leader
April 24, 2019 | James McQuivey, PhD -
Charts & Figures Customers And Employees Are More Satisfied At Customer-Obsessed Firms
The 2020 Leader
April 24, 2019 | James McQuivey, PhD -
Charts & Figures The Principles Of The Customer-Obsessed Enterprise
The 2020 Leader
April 24, 2019 | James McQuivey, PhD -
Charts & Figures Leaders Drive Customer Obsession Through Their Actions
The 2020 Leader
April 24, 2019 | James McQuivey, PhD