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  • Report Mastering Mergers And Acquisitions

    Raise Your Game To Make IT An Asset In Future Deals
    April 8, 2021 | Bobby Cameron, Patrick Carroll

    As overall market volatility and uncertainty increase, mergers and acquisitions (M&A) will once again become a core strategic option for business decision-makers. Unfortunately, few IT...

  • Report Now Tech: Services Procurement Software, Q1 2021

    Forrester's Overview Of 14 Services Procurement Software Providers
    March 30, 2021 | Andrew Bartels

    You can use services procurement software to manage the acquiring of contingent workers and services providers; track their performance; and make sure they are paid correctly for the value they...

  • Report The State Of IT Maturity, 2020 — On The Path To A Future Fit Technology Strategy

    The Benchmark Report In The IT Transformation Playbook
    March 9, 2021 | Bobby Cameron

    Forrester surveyed more than 12,000 global business and technology decision-makers with influence over technology purchases to better understand what mature technology leaders are doing to meet...

  • Report Future Jobs: Australia's Automation Dividends And Deficits, 2020 To 2030

    A Future Of Jobs Series Report
    February 22, 2021 | Sam Higgins, Satish Meena, J. P. Gownder

    While the advent of AI and robotics will inevitably lead to job losses or automation deficits, these forces will affect different occupations at different times and in different ways. To help you...

  • Report Get Your AI Ready For Prime Time With AI Consultancies In Asia Pacific

    AI Consultancies In APAC Focus On Scaling AI To Production And Deploying Responsible AI
    February 18, 2021 | Achim Granzen

    Forrester's recent Now Tech overview of artificial intelligence consultancies in Asia Pacific (APAC) provides insight into the offerings and positioning of 23 leading AI service providers. This...

  • Report Debunking Three Services Sourcing Myths

    How To Align Your Sourcing Strategies To The Future Of Services
    December 16, 2020 | Duncan Jones

    The old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...

  • Report From People To Products: Services Firms Offer More Software Than You Think

    Business Process Accelerators Help Digitize Business Operations
    August 20, 2020 | Nigel Fenwick

    Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

  • Report Applying The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

    How To Identify The Right IoT Consulting Provider For Your Business
    July 24, 2020 | Achim Granzen, Guannan Lu

    In April 2020, we published a Forrester Wave™ evaluation of internet of things (IoT) consultancies and service providers in Asia Pacific (AP). We used 23 criteria to evaluate eight vendors. In this...

  • Report The Pandemic Recession Demands A Digital Response

    To Adapt And Grow, Businesses Must Get Lean, Go All In On Ecosystems, And Embrace Agile At Scale
    June 25, 2020 | Ted Schadler

    Digital transformation was never optional. But most firms treated it that way, applying digital technology in dribs and drabs — until COVID-19 shuttered economies and forever altered the patterns...

  • Report Australia Tech Market Outlook, 2020 To 2021

    The COVID-19 Recession Will Wipe Out Already Slowing Growth
    June 22, 2020 | Sam Higgins, Andrew Bartels

    In mid-2019, CIOs prepared budgets and tech vendors set marketing plans for the future — but the COVID-19 pandemic has changed everything. Forecasting has become increasingly difficult, but...

  • Report Your Definition Of Future Work Should Shape Your Operating Structure

    Classify Your Future Work For Successful Delivery In The Long Run
    June 4, 2020 | Gordon Barnett, Bobby Cameron

    As firms become more customer obsessed, the CIO mandate becomes richer and more complex — and that shapes the work that IT organizations must do. To succeed in this ever-changing environment, CIOs...

  • Report Don't Hinder Effective Business Execution With Rigid Reporting Lines

    Power Your Firm's Customer Obsession — Evolve From Functional To Adaptive Structures
    May 12, 2020 | Gordon Barnett, Bobby Cameron

    As firms become more customer obsessed, the CIO mandate becomes richer and more complex — customer led, insights driven, fast, and connected. Succeeding in this ever-changing environment means CIOs...

  • Report Detail Your Three IoT Scenarios

    Segmenting The Application Of Internet Of Things Across Products, Assets, And Ecosystem Sources
    May 6, 2020 | Frank Gillett

    Execs can use internet of things (IoT) in three scenarios: product IoT, operations IoT, and ecosystem IoT. This report lays out the details of each scenario with subcategories for how they will...

  • Report The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

    The Eight Service Providers That Matter Most And How They Stack Up
    April 30, 2020 | Achim Granzen

    In our 23-criterion evaluation of internet-of-things (IoT) consultancies in Asia Pacific (AP), we identified the eight most significant ones — Accenture, Birlasoft, Capgemini, Deloitte, DXC...

  • Webinar Forrester's Guide To Vendor Localization Strategy In China

    April 14, 2020 | Charlie Dai, Danny Mu, Xiaofeng Wang

    The ongoing trade war and the slowdown of the domestic Chinese economy are challenging the adoption of foreign products and services not only for Chinese firms but also for international companies...

  • Report 2020 To 2021 US Tech Budgets: The Industry Outlook

    CIOs Should Tighten Their 2020 To 2021 Tech Budgets Based On Slowing But Still Positive US Economic Growth
    March 3, 2020 | Andrew Bartels

    The US tech budget outlook for 2020 and 2021 is getting darker, but growth will still be positive with a low risk of an actual downturn. In this report, we provide our 2020 to 2021 forecasts for...

  • Report IoT Service Providers In Asia Pacific Shift Their Clients' Business Into High Gear

    Smart Industry And Smart Infrastructure Projects Garner The Most Investment
    February 24, 2020 | Achim Granzen

    Forrester's recent Now Tech overview of internet of things (IoT) consultancies in Asia Pacific (AP) provides insights into the offerings and positioning of 19 leading IoT service providers. This...

  • Report Forrester's Guide To Vendor Localization Strategy In China

    A Local Vendor Checklist For Doing Business In China In The Face Of The Trade War
    February 21, 2020 | Charlie Dai, Danny Mu

    The ongoing trade war between the US and China and the slowdown of the latter's economy are challenging the adoption of foreign products and services for both Chinese firms — especially government...

  • Report BP Continues To Lead With Technology-Driven Innovation

    BP's Digital Innovation Organization Puts Technology-Driven Innovation Into Action
    February 19, 2020 | Brian Hopkins

    Every firm is trying to be more innovative with technology, but few are at the cutting edge. The head of BP's digital innovation organization (DIO) gave a talk at our Digital Transformation and...

  • Report From People To Products: Software-Powered Consulting

    The Digital Disruption Of Technology Services
    February 12, 2020 | Nigel Fenwick

    Consulting firms, digital agencies, and technology services providers no longer deliver just supplemental expertise but create digital assets that help consultants deliver better outcomes in less...

  • Report Global Tech Market Outlook For 2020 To 2021

    Global Markets Settle Into 3% Growth
    January 30, 2020 | Andrew Bartels

    2018 was a very good year for the global tech market. But 2019 was more challenging, and 2020 and 2021 will be even more so in many countries. The US/China trade war, a UK exit from the EU, and...

  • Report Now Tech: IoT Consultancies In Asia Pacific, Q1 2020

    Forrester's Overview Of 19 Internet Of Things Service Providers In Asia Pacific
    January 17, 2020 | Achim Granzen, Michele Pelino

    You can use internet of things (IoT) consultancies to achieve operational excellence (smart industry), secure and improve infrastructure (smart infrastructure), and improve customer experience...

  • Report China Tech Market Outlook, 2020 To 2021

    2020 Will Be A Year Of Adaptation For China's Decision Makers
    January 14, 2020 | Charlie Dai

    Technology spending in China will reach US$174 billion in 2020 as the Chinese government and enterprises leverage digital technologies to further drive transformation and improve adaptability in a...

  • Report A Decoder Ring For Edge Computing

    How To Interpret What "Edge Computing" Is And How It Creates Value
    December 13, 2019 | James Staten, Brian Hopkins

    Edge computing is a catchphrase that’s spread from mobile and telecom vendor initiatives to almost all industries. The meaning of edge computing varies based on the messenger, which is a big...

  • Report Predictions 2020: CIO

    Uncertainty Will Create Opportunity For CIO Leadership In 2020

    Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...

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