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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Forrester Infographic: Don’t Go Shopping Without A List — Buy Smart City Apps Strategically
Government leaders must improve the services they deliver to their constituents. Many have launched initiatives that require upgrades to existing infrastructure and investments in new applications....
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Report Insights-Driven Cities Deliver Effective Governance
People, Process, Data, And Technology Improve Service Delivery And Citizen Experience
The decade-old "smart city" moniker is yielding its hold. Hail the rise of the "insights-driven city," in which city leaders use data insights to understand the needs of citizens, optimize...