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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Manufacturing Business Model Innovation Begins With The Customer

    Chinese Manufacturers Embrace The C2M Model To Achieve Customer Obsession
    April 1, 2021 | Danny Mu, Guannan Lu

    Manufacturing firms must transform their linear R&D and marketing-driven manufacturing models to become customer-obsessed. New customer-to-manufacturer (C2M) business models have been gaining...

  • Report China Tech Market Outlook, 2021 To 2022

    China Is Building Technology Engines To Accelerate Out Of The Crisis In 2021
    January 14, 2021 | Charlie Dai

    The Chinese government has revised its national strategy in the face of the global pandemic and economic crisis. To accelerate this process, more organizations will implement future-fit...

  • Report Q&A: Decoding China's New Infrastructure Initiative

    China Aims To Accelerate Its Own Digital Transformation
    January 12, 2021 | Danny Mu

    At the 2020 National People's Congress, China's central government emphasized the importance of "New Infrastructure" as a key driver of economic growth and global technology leadership. What is New...

  • Report Now Tech: Predictive Analytics And Machine Learning In China, Q3 2020

    Forrester's Overview Of 35 PAML Providers
    July 24, 2020 | Danny Mu, Charlie Dai

    You can use predictive analytics and machine learning (PAML) solutions in China to automate machine learning model development, free data scientists from tedious tasks, and ensure model...

  • Report Now Tech: Public Cloud Development Platforms In China, Q2 2020

    Forrester's Overview Of 28 Public Cloud Development Platform Providers In China
    June 18, 2020 | Charlie Dai, Danny Mu

    You can use public cloud development platforms to build the technology foundations of an adaptive enterprise and simplify digital operations, modernize business applications, and facilitate...

  • Report Case Study: Haier Builds An Adaptive Enterprise

    How A Global Manufacturer Delivers Future-Focused Customer Obsession
    June 12, 2020 | Guannan Lu, Danny Mu, Frederic Giron

    Customer-obsessed firms are winning today — but applying the methods that put them in this position doesn't assure their future success. To increase their chances of success, firms must embrace an...

  • Report Build An Adaptive Enterprise To Survive Uncertainty

    Lessons Learned From The Impact Of The Coronavirus On China's Tech Market
    March 17, 2020 | Charlie Dai, Guannan Lu

    The massive efforts that China is undertaking to contain the spread of the COVID-19 coronavirus are having significant consequences on China's economy and organizations. Digital technologies are...

  • Report China Tech Market Outlook, 2020 To 2021

    2020 Will Be A Year Of Adaptation For China's Decision Makers
    January 14, 2020 | Charlie Dai

    Technology spending in China will reach US$174 billion in 2020 as the Chinese government and enterprises leverage digital technologies to further drive transformation and improve adaptability in a...

  • Report Now Tech: Industrial IoT Software Platforms In China, Q2 2019

    Forrester's Overview Of 40 Industrial IoT Software Platform Providers
    June 12, 2019 | Danny Mu

    Firms operating in China can use industrial internet of things (IoT) software platforms to achieve operational excellence, improve customer experience, and innovate new business models. But to...