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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The Forrester Wave™: Healthcare CRM Providers, Q1 2020
The Seven Providers That Matter Most And How They Stack Up
In our 31-criterion evaluation of healthcare CRM providers, we identified the seven most significant ones — Creatio, Healthgrades, Microsoft, Pegasystems, Salesforce, SugarCRM, and Welltok — and...
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Webinar Healthcare Predictions 2020: Survive And Thrive Amid Innovation And Regulation
December 10, 2019 | Jeff Becker, Annalise Clayton, Caleb EwaldViewers should join this webinar to gain a clear understanding of the expected innovation and legislation facing the US healthcare industry in 2020. Virtual care growth will support a broader and...
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Report The Top Trends For Healthcare Providers In 2019
March 6, 2019 | Arielle Trzcinski, Jeff Becker, Annalise Clayton2019 marks a year of transition for healthcare delivery as a bevy of market forces will catalyze change. Providers are under threat from new entrants and disruptors, being pushed to take on more...
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