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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
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Report Virtual Journey Mapping For Effective Remote Collaboration In Times Of Crisis And Recovery
Use Virtual Journey Mapping To Optimize Customer And Employee Journeys
August 7, 2020 | Joana de QuintanilhaIn today's pandemic environment, customers' needs are shifting: They're adopting never-before-seen behaviors and engaging more digitally. It's more crucial than ever to understand how your...