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ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Scoring Our 2020 Internet Of Things (IoT) Predictions

    Despite Pandemic Impedance, IoT Continues Its Inexorable March

    Technologies under the internet-of-things (IoT) umbrella are diverse, misunderstood — and now growing rapidly. In late 2019, we predicted how the coming year would unfold for IoT innovations. We...

  • Report Digital Experience Is Part Of Your Job

    Monitoring Pros Must Help Deliver Great DX With A Strong Digital Experience Monitoring Strategy
    August 3, 2020 | Rich Lane

    Digital experience monitoring (DEM) is key to understanding how digital users are interacting with your services. Business users own the digital experience (DX) strategy, but they're beholden to...

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