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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Build A Brand That's Ready For Voice
The CMO's Guide To Voice Experience
December 30, 2019 | Dipanjan ChatterjeeAs voice becomes pervasive in brand experience, marketers must build a brand that's ready to embrace it. In our research, we tested brand interactions in six categories, five brands, and with over...
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Report The State Of US Consumers And Technology, 2019
Increasingly Intimate Technologies Spark The Next Mind Shift
November 8, 2019 | Anjali LaiToday's abundance of technology means that consumers idealize digital detoxes and device retreats, but our data proves that their willingness and capacity to adopt and use more technology is still...
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Report Give Your Brand A Voice — Literally
August 12, 2019 | Dipanjan ChatterjeeVoice is marketing's most significant paradigm shift this decade — one that has far-reaching implications for how brands engage customers and prospects. CMOs: Read this report to learn why voice...
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Report Introducing Forrester Future Fit
Are You Fit Enough To Share In A World Of Intelligent Technologies?
April 1, 2019 | James McQuivey, PhDThe future is coming, full of AI, robotics, and machine intelligence. Some people are readier than others to enter the bold new world of intelligent technologies that are shaping our shared future,...
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