Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Search Results
-
Report The Forrester Streaming Media Wave™: US Apps, Q4 2019 (Updated Q2 2020)
Netflix, Hulu, And Amazon Prime Set The Bar For Most New Entrants
Competition for the time and dollars of US streaming service consumers is about to get intense. The recent entries of Apple TV+ and Disney+ and the impending launch of Warner Media's upgrade to HBO...
-
Report The Forrester Government Wave™: US Federal Government Websites, Q1 2020
Federal Websites Offer Similarly Strong Experiences And Have Room For Improvement
Websites are the centerpiece of the US federal customer experience (CX). To gauge how well they serve customers, we evaluated seven of the most-visited sites. This report reveals how well they...
Content Type
ApplyFilters
Industry
- Media & Entertainment (1)
- Public Sector (1)
Topics
Region
- North America (1)
Analyst
- Andrew Hogan (1)
- Gina Bhawalkar (1)
- Jim Nail (1)
- Rick Parrish (1)