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  • Report Now Tech: Virtual Healthcare Platforms, Q1 2021

    Forrester's Overview Of 28 Virtual Healthcare Platform Providers
    January 14, 2021 | Arielle Trzcinski

    Healthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...

  • Report The Forrester Wave™: Enterprise Firewalls, Q3 2020

    The 11 Providers That Matter Most And How They Stack Up
    August 10, 2020 | David Holmes

    In our 34-criterion evaluation of enterprise firewall providers, we identified the 11 most significant ones — Barracuda Networks, Check Point Software Technologies, Cisco, Forcepoint, Fortinet,...

  • Report The Forrester Wave™: Hyperconverged Infrastructure, Q3 2020

    The 11 Providers That Matter Most And How They Stack Up
    July 29, 2020 | Naveen Chhabra

    In our 35-criterion evaluation of hyperconverged infrastructure (HCI) providers, we identified the 11 most significant ones — Cisco, DataCore Software, Hewlett Packard Enterprise (HPE), Huawei,...

  • Report The Forrester Wave™: Open, Programmable Switches For A Businesswide SDN, Q3 2020

    The 12 Providers That Matter Most And How They Stack Up
    July 28, 2020 | Andre Kindness

    In our 32-criterion evaluation of open, programmable switching solutions, we identified the 12 most significant ones — Arista Networks, Cisco IOS-XE, Cisco NX-OS, Dell EMC, Extreme Networks, H3C,...

  • Report Now Tech: Enterprise Container Platforms, Q2 2020

    Forrester's Overview Of 24 Enterprise Container Platform Providers
    June 25, 2020 | Dave Bartoletti, Charlie Dai

    You can use enterprise container platforms (ECPs) to speed up software development, simplify container infrastructure management, and automate container deployment, scaling, monitoring, and...

  • Report Now Tech: Infrastructure Automation Platforms, Q2 2020

    Forrester's Overview Of 15 Infrastructure Automation Platform Providers
    June 16, 2020 | Chris Gardner

    You can use infrastructure automation platforms to model and deliver systems, augment continuous delivery efforts, and ensure compliance. But to realize these benefits, you'll first have to select...

  • Report Now Tech: Cloud Contact Center Vendors, Q2 2020

    Forrester's Overview Of 25 Cloud Contact Center Providers
    June 2, 2020 | Art Schoeller

    You can use cloud contact center providers to rapidly deliver critical contact center capabilities, increase flexibility and scale of operations, and lay the foundation for a cognitive contact...

  • Report Now Tech: Hyperconverged Infrastructure, Q2 2020

    Forrester's Overview Of 21 HCI Providers
    May 12, 2020 | Naveen Chhabra

    You can use hyperconverged infrastructure (HCI) to simplify IT operations, deliver flexible and scalable infrastructure services, and reduce overall costs. But to realize these benefits, you'll...

  • Report Now Tech: Zero Trust Solution Providers, Q2 2020

    Forrester's Overview Of 38 Zero Trust Solution Providers
    May 1, 2020 | Chase Cunningham

    You can use Zero Trust solution providers to eliminate easy targets, take back the initiative, and clarify technology benefits for stakeholders. But to realize these benefits, you'll first have to...

  • Report Now Tech: Virtual Network Infrastructure Switching Fabric, Q2 2020

    Forrester's Overview Of 14 VNI Switching Fabric Providers
    April 22, 2020 | Andre Kindness

    Business and technology leaders can use virtual networking infrastructure (VNI) switching fabric to connect business resources, enhance customer interactions, and deliver new services and products....

  • Report Mind The Cloud Skills Gap

    People: The Cloud Computing Playbook
    March 11, 2020 | Tracy Woo

    After a decade of cloud experience, organizations are facing a talent shortage for all cloud-related skills. Although legacy skill sets translate well to new cloud technologies, the cultural leap...

  • Report Now Tech: Enterprise Detection And Response, Q1 2020

    Forrester's Overview Of 29 Enterprise Detection And Response Providers
    February 5, 2020 | Josh Zelonis

    You can use enterprise detection and response (EDR) offerings to improve detection, investigate alerts, and provide remote remediation of compromised systems. But to realize these benefits, you'll...

  • Report Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2020

    Forrester's Overview Of 36 VoC Providers
    February 3, 2020 | Faith Adams

    You can use voice-of-the-customer (VoC) tools to collect and analyze customer feedback, socialize feedback, inform customer experience (CX) improvements, and track the results of these improvements...

  • Report The Forrester Wave™: Cloud Workload Security, Q4 2019

    The 13 Providers That Matter Most And How They Stack Up
    December 9, 2019 | Andras Cser

    In our 30-criterion evaluation of cloud workload security (CWS) providers, we identified the 13 most significant ones — Alert Logic, Aqua Security, Bitdefender, Cavirin, Check Point, Cisco,...

  • Report The Forrester Tech Tide™: Identity And Access Management, Q4 2019

    Seventeen Technology Categories Underpin The IAM Market
    November 14, 2019 | Andras Cser, Sean Ryan

    Identity and access management (IAM) is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in IAM, companies are evaluating and...

  • Report The Forrester Wave™: Zero Trust eXtended Ecosystem Platform Providers, Q4 2019

    The 14 Providers That Matter Most And How They Stack Up
    October 29, 2019 | Chase Cunningham

    In our 16-criterion evaluation of Zero Trust eXtended (ZTX) ecosystem providers, we identified the 14 most significant ones — Akamai Technologies, Check Point, Cisco, Cyxtera Technologies,...

  • Report The Forrester Tech Tide™: Modern Technology Operations, Q4 2019

    16 Technologies Underpin Modern Technology Operations
    October 22, 2019 | Rich Lane, Will McKeon-White

    Modern technology operations are increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in this area, companies are evaluating and...

  • Report The Forrester Tech Tide™: Compute Platforms, Q4 2019

    Fifteen Technologies Underpin Compute Platforms
    October 10, 2019 | Chris Gardner, Abhijit Sunil

    Human experiences depend heavily on underlying technology performance, making compute platforms increasingly critical to a firm's ability to win, serve, and retain its customers. To optimize their...

  • Report The Forrester Wave™: Endpoint Security Suites, Q3 2019

    The 15 Providers That Matter Most And How They Stack Up
    September 23, 2019 | Chris Sherman

    In our 25-criterion evaluation of endpoint security suite providers, we identified the 15 most significant ones — Bitdefender, BlackBerry Cylance, Carbon Black, Check Point, Cisco, CrowdStrike,...

  • Report The Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019

    The Nine Providers That Matter Most And How They Stack Up
    August 27, 2019 | Art Schoeller

    In our 31-criterion evaluation of UCaaS providers, we identified the nine most significant ones — 8x8, Cisco, Dialpad, Fuze, Microsoft, Mitel, RingCentral, Star2Star, and Vonage — and researched,...

  • Report The Forrester Wave™: Enterprise Email Security, Q2 2019

    The 12 Providers That Matter Most And How They Stack Up
    May 16, 2019 | Joseph Blankenship

    In our 32-criterion evaluation of enterprise email content security providers, we identified the 12 most significant ones — Barracuda, Cisco, Clearswift, Forcepoint, Microsoft, Mimecast,...

  • Report The Forrester Wave™: Cloud Security Gateways, Q1 2019

    The 10 Providers That Matter Most And How They Stack Up
    February 20, 2019 | Andras Cser

    In our 34-criterion evaluation of cloud security gateway providers, we identified the 10 most significant ones — Bitglass, CensorNet, CipherCloud, Cisco, Forcepoint, McAfee, Microsoft, Netskope,...

  • Report How Analytics Drives Customer Life-Cycle Management

    February 1, 2019 | Brandon Purcell

    With the growing importance of customer insights (CI) in organizations, the role of analytics to extract insight and embed it back into organizational processes is at the forefront of business...

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