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  • Customer-obsessed operating model
  • Customer Engagement
  • Sharyn Leaver

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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report The Intelligent Approach To Growth

    Customer Obsession Sustains Growth Strategies
    May 20, 2021 | Shar VanBoskirk, Sharyn Leaver

    Growth strategies that are customer led, insights driven, fast, and connected will be more sustainable than any short-term growth hacks. Forrester calls this pursuit of business expansion...

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