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Capgemini | Customer Experience Management | Drive revenue with customer experience | TJ Keitt is in my interests.
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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Five Steps To Enable Customer Experience Delivery
Beginner Level: Enablement Practices For CX Transformation
Companies depend on their employees to deliver high-quality customer experience (CX). And employees depend on companies to provide tools and design processes that enable them to effectively serve...