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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
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Report CX NYC 2019 Day Two Highlights: Humanizing Radical CX Innovation
Top Takeaways About Employee Experience, Moments That Matter, And Differentiating With Privacy
August 15, 2019 | Harley ManningCustomer expectations continue to rise faster than companies are making customer experience (CX) improvements. At this year's CX NYC Forum, analysts and practitioners shared new ways for CX pros to...