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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The Forrester Tech Tide™: Extended CRM Technologies, Q1 2021
Twenty Technologies Underpin CRM
March 9, 2021 | Kate LeggettCRM is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their CRM performance, companies are evaluating and adopting a range of contributing...
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Report The Agile CMS Cookbook: Tales From The Test Kitchen
Knowing Your Agile CMS Flavor Profile And Building On Proven Recipes Can Boost Adoption
February 7, 2020 | Nick Barber, Mark GrannanAgile content management systems (CMS) are just over the horizon, bearing promises of content reuse, content insights, faster and more agile content operations, and flexibility across channels....
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