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Report Case Study: SBI Card Transformed Digital Customer Service With Targeted Automation
Leading Indian credit card and financial services provider SBI Card transformed its end customer experience (CX) with targeted AI and automation initiatives. SBI Card put together a mix of...
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Report Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
The Insurance Company's Digital Transformation Paid Rich Dividends
December 9, 2019 | Amit BhatiaIndian insurer HDFC Life transformed itself from a traditional insurance firm into a digitally powered leader in the insurance space. Over a five-year period, HDFC Life won more customers by...