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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019
Forrester's Landscape Overview Of 23 Providers In China
February 4, 2019 | Danny MuThe rising tide of AI and machine learning is creating new use cases for speech analytics solutions across sales, service, and marketing functions. This report presents a review of 23 vendors in...