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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Charts & Figures The Seven Drivers Of The Quality Of Canada Digital Retailers' Customer Experience
The Canada Digital Retailers Customer Experience Index, 2019
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Charts & Figures Positive And Negative Emotions That Drive Canada Digital Retailers' Customer Experience
The Canada Digital Retailers Customer Experience Index, 2019
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Charts & Figures Forrester's Canada CX Index, 2019: Rankings Of Digital Retailers
The Canada Digital Retailers Customer Experience Index, 2019
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Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The Canada Digital Retailers Customer Experience Index, 2019