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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Charts & Figures Forrester Wave™: Global Omnichannel Customer Service Outsourcers Scorecard, Q1 2020
The Forrester Wave™: Global Omnichannel Customer Service Outsourcers, Q1 2020
March 11, 2020 | Ian Jacobs -
Charts & Figures Forrester Wave™: Global Omnichannel Customer Service Outsourcers, Q1 2020
The Forrester Wave™: Global Omnichannel Customer Service Outsourcers, Q1 2020
March 11, 2020 | Ian Jacobs