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Charts & Figures Consumer Values Differ Dramatically By Country
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures McDonald's Changed Its Logo Colors To Be More Relevant To European Consumers
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures McDonald's Excels At Localizing Its Products And Marketing
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures Italian Consumers Are More Sensitive To Local Values
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures Examine Technology According To Adoption And Intimacy
The State Of Consumers And Technology, 2020
February 2, 2021 | Anjali Lai -
Charts & Figures Online Adults Use The Least Intimate Technologies For Foundational Tasks
The State Of Consumers And Technology, 2020
February 2, 2021 | Anjali Lai -
Charts & Figures The Most Intimate Technologies Reset Behaviors And Expectations
The State Of Consumers And Technology, 2020
February 2, 2021 | Anjali Lai -
Charts & Figures Mildly Intimate Technologies Enable Emotional Experiences
The State Of Consumers And Technology, 2020
February 2, 2021 | Anjali Lai -
Charts & Figures Facebook, Inc.'s Family Of Apps Dominates Social Media Use In The Regions In Which They're Available
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures The Four Social Consumer Segments Exhibit Different Demographics And Behaviors
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures The Retail Behaviors Of The Four Social Segments
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures US Online Adults' Feelings About Brand/Company Presence On Social Media
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures Different Social Segments Align With Different Social Media/Messaging Apps
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures The Payment Methods Of The Four Social Segments
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures Social Media Usage Varies Across The Customer Lifecycle
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures Different Social Segments Align With Different Media Streaming Services
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures In The US, Different Age Groups Use Different Social Media Apps And Messaging Apps
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures The Four Social Consumer Segments
Know Your Social Media Audience In 2021 — And If They Want To Interact With You
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Charts & Figures Only 23% Of Multichannel And 21% Of Direct Bank Responses Were Collected On Or After March 18
The Canada Banking Customer Experience Index, 2020
January 28, 2021 | Alyson Clarke -
Charts & Figures Forrester's Canada CX Index, 2020: Rankings Of Multichannel Banks
The Canada Banking Customer Experience Index, 2020
January 28, 2021 | Alyson Clarke -
Charts & Figures Forrester's Canada CX Index, 2020: Rankings Of Direct Banks
The Canada Banking Customer Experience Index, 2020
January 28, 2021 | Alyson Clarke -
Charts & Figures The Top Three Positive And Negative Emotions That Affect Canadian Multichannel Banking Customers' Loyalty
The Canada Banking Customer Experience Index, 2020
January 28, 2021 | Alyson Clarke -
Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The Canada Banking Customer Experience Index, 2020
January 28, 2021 | Alyson Clarke -
Charts & Figures The Seven Driver Categories Of The Quality Of Canadian Multichannel Banks' Customer Experience
The Canada Banking Customer Experience Index, 2020
January 28, 2021 | Alyson Clarke -
Charts & Figures The Top Three Positive And Negative Emotions That Affect Canadian Direct Banking Customers' Loyalty
The Canada Banking Customer Experience Index, 2020
January 28, 2021 | Alyson Clarke
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