Search Results

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  Charts & Figures Indian Banks Must Straddle The Fine Line Of Effective Communication And Appropriate Action

  Forrester Infographic: Brand Communication And Action Drive Perception For Indian Banks

  December 30, 2020 | Amit Bhatia

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  Charts & Figures Purchase And Service Experiences: The Top Three Emotions That Affect Indian Auto Customer Loyalty

  The India Auto Manufacturers Customer Experience Index, 2019

  January 28, 2020 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers For Purchase Experiences

  The India Auto Manufacturers Customer Experience Index, 2019

  January 28, 2020 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers For Service Experiences

  The India Auto Manufacturers Customer Experience Index, 2019

  January 28, 2020 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers

  The India Auto Manufacturers Customer Experience Index, 2019

  January 28, 2020 | Amit Bhatia

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  Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers

  The India Auto Manufacturers Customer Experience Index, 2019

  January 28, 2020 | Amit Bhatia

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  Charts & Figures Technology Significantly Enables The Employee Experience

  Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided

  December 9, 2019 | Amit Bhatia

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  Charts & Figures Firms In Different Asia Pacific Geographies Focus On Employee Experiences

  Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided

  December 9, 2019 | Amit Bhatia

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  Charts & Figures Progressive Firms Are Seeing The Benefits Of Focusing On EX

  Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided

  December 9, 2019 | Amit Bhatia

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  Charts & Figures BMC Software Designed Its Workplace For Creation And Collaboration

  Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided

  December 9, 2019 | Amit Bhatia

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  Charts & Figures External And Internal Forces Of Change Drive Focus On Employee Experiences In Asia Pacific

  Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided

  December 9, 2019 | Amit Bhatia

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  Charts & Figures Vendors Focused On Different Facets Of Employee Experience Are Evolving Rapidly

  Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided

  December 9, 2019 | Amit Bhatia

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  Charts & Figures Gojek Sets Its EX Priorities

  Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided

  December 9, 2019 | Amit Bhatia

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  Charts & Figures The Four Types Of Brands In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures The Top 10 Brands In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures The Distribution Of India CX Index Scores, 2018 And 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Retailers (Digital)

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Banks

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures Forrester's CX Index Measures Drivers Of CX Success Across Six Categories

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures Positive And Negative Emotions Drive A Customer's Experience

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures The Highest-Scoring Brands By Industry In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures The Distribution Of Industry Scores In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Retailers (Multichannel)

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

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  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Credit Card Issuers

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia