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Charts & Figures Indian Banks Must Straddle The Fine Line Of Effective Communication And Appropriate Action
Forrester Infographic: Brand Communication And Action Drive Perception For Indian Banks
December 30, 2020 | Amit Bhatia -
Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers For Purchase Experiences
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers For Service Experiences
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Purchase And Service Experiences: The Top Three Emotions That Affect Indian Auto Customer Loyalty
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures HDFC Life's Technology Evolution Over The Past Few Years
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures HDFC Life Transformed Digitally Using Five Building Blocks Based On Five Customer Expectations
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures Partner Integration Offers An Integrated Experience
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures HDFC Life's Business Performance Has Improved Significantly Over The Past Few Years
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures Data Enrichment And Analytics Drive Personalization
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures Platforms And Ecosystems Help To Reach Customers In Their Context
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures Journey Simplification Makes Engagement Simple From Policy Purchase To Claim Payout
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures Service Simplification Strives To Deliver Frictionless Service
Case Study: HDFC Life Insures Its Future With Technology-Led Innovation
December 9, 2019 | Amit Bhatia -
Charts & Figures External And Internal Forces Of Change Drive Focus On Employee Experiences In Asia Pacific
Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided
December 9, 2019 | Amit Bhatia -
Charts & Figures Firms In Different Asia Pacific Geographies Focus On Employee Experiences
Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided
December 9, 2019 | Amit Bhatia -
Charts & Figures Progressive Firms Are Seeing The Benefits Of Focusing On EX
Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided
December 9, 2019 | Amit Bhatia -
Charts & Figures Technology Significantly Enables The Employee Experience
Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided
December 9, 2019 | Amit Bhatia -
Charts & Figures Vendors Focused On Different Facets Of Employee Experience Are Evolving Rapidly
Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided
December 9, 2019 | Amit Bhatia -
Charts & Figures Gojek Sets Its EX Priorities
Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided
December 9, 2019 | Amit Bhatia -
Charts & Figures BMC Software Designed Its Workplace For Creation And Collaboration
Employee Experience Efforts In Asia Pacific Are Well-Intentioned But Misguided
December 9, 2019 | Amit Bhatia -
Charts & Figures The Four Types Of Brands In Forrester's India CX Index, 2019
The India Customer Experience Index, 2019
September 19, 2019 | Amit Bhatia -
Charts & Figures Forrester's CX Index Measures Drivers Of CX Success Across Six Categories
The India Customer Experience Index, 2019
September 19, 2019 | Amit Bhatia -
Charts & Figures The Distribution Of India CX Index Scores, 2018 And 2019
The India Customer Experience Index, 2019
September 19, 2019 | Amit Bhatia -
Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers
The India Customer Experience Index, 2019
September 19, 2019 | Amit Bhatia
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