Featured content
The Retail E-Commerce Playbook For 2021
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
Search Results
-
Forum Technology & Innovation Global
Adapt To Win
In today’s business environment, change is constant. Technology, customer expectations, workforce issues, and economic factors are continually evolving. To thrive in this environment,...
-
Webinar How Brands And Manufacturers Thrive In The Age Of Marketplaces: Strategic Issues (Part 1 of 2)
Brands and manufacturers that typically sell through wholesale channels are facing seismic shifts due to the transparency around goods online and the growing prevalence of e-commerce marketplaces...
-
Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
-
Webinar The Coronavirus And Consumer Sentiment
How People Feel Will Affect Their Next Steps
As the coronavirus spreads around the world, so do certain emotional responses that consumers have. At Forrester, we are carefully measuring how people go through various stages of understanding...
Content Type
ApplyFilters
Industry
- Apparel (1)
- Luxury Retail (1)
- Merchandising (1)
- Omnichannel Retail (1)
- Online Grocery (1)
- Retail Technologies (1)
- Web-Influenced Sales (1)
Primary Role
- CIO (2)
- CMO (1)
- eBusiness & Channel Strategy (1)
Topics
- Customer Experience Management (3)
- eCommerce (3)
- Innovation (3)
- Business & IT Alignment (2)
- Digital Customer Experience (2)
- Application Development Processes & Tools (1)
- Application Infrastructure Technologies (1)
- Application Management (1)
- Architecture & Technology Strategy (1)
- Branding (1)
- Customer Intelligence (1)
- Data & Information Protection (1)
- Data Centers & Data Center Networking (1)
- Employee Experience (1)
- Governance Risk & Compliance (GRC) (1)
- Marketing Automation (1)
- Pandemic (1)
- User Experience (1)
Region
- North America (1)
Market Imperatives
- Accelerate growth with marketing innovation (2)
- Differentiate with digital (2)
- Transform IT to win, serve, and retain customers (2)
- Customer-obsessed operating model (1)
- Drive revenue with customer experience (1)
- Secure customers, protect the brand (1)
- Use customer insights to gain competitive advantage (1)