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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
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Cloud Models Vary — Hosted, Hybrid, And Multitenant SaaS
July 13, 2020
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Report Content Services Are Foundational For Employee And Customer Experiences: Look Ahead To 2025
Vision: The Enterprise Content Management Playbook
July 13, 2020 | Cheryl McKinnonContent services and modern content platforms dominate the enterprise content management (ECM) conversation. New vendors as well as veterans with next-generation architectures are winning deals...
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Report Now Tech: Online Video Platforms For B2B Marketing And Sales, Q2 2019
Forrester's Overview Of 35 Video Platform Providers
You can use online video platforms to create more engaging content, tell more authentic stories, and help sellers to be more human and helpful to buyers. But to realize these benefits, you'll first...
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Report The State Of Chromebooks, 2019
When The Conditions Are Right, Chromebooks Can Improve Both Customer And Employee Experience
Eight years into their existence, Chromebooks haven't taken the enterprise market by storm — but have slowly but surely gained enterprise mindshare. I&O leaders are reassessing how Chromebooks can...
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