Search Results

• Report The Anatomy Of An Operating Model

  An Operating Model Framework For Designing Adaptive Organizations

  July 11, 2019 | Gordon Barnett

  Firms that have obtained the highest levels of customer obsession have done so by adopting well-defined adaptive operating models. Though much has been written about operating models, a lack of...

• Blog To Excel At Customer Obsession, You Need An Adaptive Operating Model

  May 16, 2019 | Gordon Barnett

  Many firms have used Forrester’s principles of customer obsession to guide their business and IT transformation journey, striving to be customer-led, insights-driven, fast, and connected. But in...

• Blog The Biggest Barrier To IT Transformation Is People

  April 29, 2019 | Gordon Barnett

  A firm’s people play essential roles in all stages of IT transformation. For companies at the beginner level of maturity, employees must come together to connect the organization. Once the...

• Blog Adaptive CIOs Must Organize To Support Their Firm’s Value, Sourcing, And Structure

  March 27, 2019 | Gordon Barnett

  CIOs must adopt an adaptive operating model — being agile will not be enough to succeed in the future. The IT organization’s capabilities, structures, governance, and leadership must support the...

• Blog Choose The Right Enterprise Architecture Management Tool Using Forrester’s Latest EAMS Wave™

  March 12, 2019 | Gordon Barnett

  Today’s enterprise architecture (EA) practices are relevant because they enable a firm’s customer-led and digital transformations. As more traditional EA use cases become commoditized, vendors that...

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  Webinar Use An Enterprise Architecture Management Suite To Drive Value From Your Core Assets

  March 7, 2019 | Gordon Barnett

  Digital and customer-obsession transformations have driven enterprise architecture (EA) pros to redefine their role within their organization. To succeed, EA pros need the right tooling....

• Report The Forrester Wave™: Enterprise Architecture Management Suites, Q1 2019

  The 12 Providers That Matter Most And How They Stack Up

  March 5, 2019 | Gordon Barnett

  In our 35-criterion evaluation of enterprise architecture management suites (EAMS) providers, we identified the 12 most significant ones — Ardoq, Atoll Technologies, Avolution, BiZZdesign, BOC...

• Report Understand Four Key Factors To Define Your Future Adaptive Ops Model

  Poorly Designed IT Operating Models Are The Primary Cause Of Failed Business Transformations

  March 4, 2019 | Gordon Barnett, Bobby Cameron

  The quest for customer obsession is arduous — littered with obstacles that impede progress. Those firms that have obtained the highest levels of customer obsession have done so by adopting a...