209 results in
Charts & Figures
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Charts & Figures CRM Success Factors: Strategy, Process, Technology, And People
Navigate The Future Of CRM In 2015
January 22, 2015 | Kate Leggett -
Charts & Figures Fifty-Eight Percent Of All Employees Engage With Customers
Serving Your Customer-Obsessed Employees
June 11, 2014 | Ted Schadler, Philipp Karcher -
Charts & Figures Customer Obsession Varies Widely By Title And Role
Serving Your Customer-Obsessed Employees
June 11, 2014 | Ted Schadler, Philipp Karcher -
Charts & Figures Customer-Obsessed Employees Use The Least Technology Of All
Serving Your Customer-Obsessed Employees
June 11, 2014 | Ted Schadler, Philipp Karcher -
Charts & Figures The Technology Firms Use To Engage Customers Directly Is Antiquated
Serving Your Customer-Obsessed Employees
June 11, 2014 | Ted Schadler, Philipp Karcher -
Charts & Figures Technology Profiles And Needs Of Your Customer-Facing Employees
Serving Your Customer-Obsessed Employees
June 11, 2014 | Ted Schadler, Philipp Karcher -
Charts & Figures Your Big Data's Foundation — Culture, Competency, And Capability
Big Data's Big Meaning For Marketing
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Charts & Figures John Deere's Future Farming Vision Digitizes A Legacy And Analog Industry
Big Data's Big Meaning For Marketing
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Charts & Figures Big Data Provides A Foundation To Contextual Marketing Engines
Big Data's Big Meaning For Marketing
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Charts & Figures Big Data Means Using More Available Data To Drive Business Insight
Big Data's Big Meaning For Marketing
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Charts & Figures Marketers And Technology Managers Don't See The Same Value In Big Data
Big Data's Big Meaning For Marketing
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Charts & Figures Service Desk/Help Desk Remains Most Critical Point Of Contact For Business Customers
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures How We Measure The Customer Experience Index
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures Customer Experience Relies On Touchpoints During Service Desk Interaction
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures How We Calculate Customer Index Scores
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures Business Customers Use A Variety Of Other Sources For Technical Assistance
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures Three Questions Drive The Customer Experience Index
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures Business Customers Rely On Traditional Methods To Contact The Service Desk
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures Overall, Business Customers Give The Service Desk Only A 'Good' Rating
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures Service Desk Rates Higher Than Other Sources Of Technical Assistance, But Not Significantly
This Isn't Your Grandfather's Service Desk
November 15, 2013 | Amy DeMartine -
Charts & Figures Generational Trends Illustrate Differences In The Workforce
The Workforce Experience Ecosystem: Engagement, Productivity, And Customer Impact
July 30, 2013 | Simon Yates, Jennifer Belissent, PhD -
Charts & Figures The Rise Of Anytime, Anywhere Information Workers
The Workforce Experience Ecosystem: Engagement, Productivity, And Customer Impact
July 30, 2013 | Simon Yates, Jennifer Belissent, PhD -
Charts & Figures The Workplace Of The Future Is Quickly Becoming Reality
The Workforce Experience Ecosystem: Engagement, Productivity, And Customer Impact
July 30, 2013 | Simon Yates, Jennifer Belissent, PhD -
Charts & Figures Certain Technologies Enhance Different Aspects Of Engagement And Workforce Experience
The Workforce Experience Ecosystem: Engagement, Productivity, And Customer Impact
July 30, 2013 | Simon Yates, Jennifer Belissent, PhD -
Charts & Figures What Is Workforce Experience?
The Workforce Experience Ecosystem: Engagement, Productivity, And Customer Impact
July 30, 2013 | Simon Yates, Jennifer Belissent, PhD
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