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• Webinar Blockchain Predictions 2021: Is It Time To Stop Talking About Blockchain?

  Wednesday, February 10, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Martha Bennett

  This packed session starts with a brief review of Forrester's blockchain predictions for 2020 and how the pandemic impacted developments. Following that, a deeper dive into the predictions for 2021...

• Forum Technology & Innovation Global

  Adapt To Win

  November 4, 2020 | Live Virtual Experience | Liz Herbert, Matthew Guarini, Brian Hopkins

  In today’s business environment, change is constant. Technology, customer expectations, workforce issues, and economic factors are continually evolving. To thrive in this environment,...

• Report Chief Innovation Officers Help Firms Make Innovation Sustainable

  How To Use A Chief Innovation Officer On Your Innovation Journey

  July 8, 2020 | Bernhard Schaffrik

  Companies continue to struggle to build sustainable innovation programs. While they may have an innovation center, dedicated managers, or even a chief digital officer (CDO), many find it difficult...

• Report Audio: The Long-Term Impact Of Emerging Technology On US Health Insurers

  July 7, 2020 | Brian Hopkins, Arielle Trzcinski

  Health insurers face a rising level of uncertainty about the future of their industry. They're shifting from reactive to proactive engagement via innovative benefits while grappling with a legacy...

• Report Audio: The Long-Term Impact Of Emerging Technology On US Healthcare Providers

  July 1, 2020 | Brian Hopkins, Jeff Becker

  Healthcare CIOs face an unprecedented number of challenges in the coming years: extremely high costs, declining care outcomes, and exhausted employees. This report reveals the impact that emerging...

• Report Benchmark Your COVID-19 Digital Strategy

  The Technologies That Are Working And Not Working During The Pandemic

  June 9, 2020 | Jeff Becker

  Healthcare organizations (HCOs) are racing to implement technologies that scale hospital capacity and support patients and care providers during the COVID-19 pandemic. Best practices are emerging...

• Report The Benefits Of An Open Source Strategy

  Drive Ecosystem And Client Adoption, Extension, And Collaboration For Your Platform Services

  April 3, 2020 | James Staten, Christopher Condo

  Many enterprises struggle to acquire broad adoption of their technology systems, often because their customers see those systems as being proprietary and closed. When organizations leverage open...

• Report Computer Vision Supports Retailers' Digital Transformation

  How Four Retailers In China Deliver Business And Customer Value With AI

  March 27, 2020 | Guannan Lu, Charlie Dai

  Retailers must digitally transform to catch up with fast-changing customer expectations and fend off increasingly aggressive digital competitors. As part of these transformation efforts, retailers...

• Report The Forrester Wave™: Innovation Management Platforms, Q1 2020

  The 13 Providers That Matter Most And How They Stack Up

  March 19, 2020 | James Staten, Brian Hopkins

  In our 22-criterion evaluation of innovation management platform providers, we identified the 13 most significant ones — Brightidea, HackerEarth, HYPE Innovation, IdeaScale, Innosabi,...

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  Webinar The Business Case For Adopting An Enterprise Open Source Culture

  March 16, 2020 | James Staten, Christopher Condo

  Enterprises without a clear strategy for free open source software (FOSS) are missing out on new ways to innovate with their customers. In this webinar, Forrester CIO analyst James Staten and...

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  Webinar Blockchain 2020: What Lies Ahead, And Why Do We Need A Rethink?

  February 27, 2020 | Martha Bennett

  While we're still seeing "blockchain is revolutionizing xxx" headlines, since the start of 2019, these have been counterbalanced by equally sensational statements proclaiming that the technology is...

• Report BP Continues To Lead With Technology-Driven Innovation

  BP's Digital Innovation Organization Puts Technology-Driven Innovation Into Action

  February 19, 2020 | Brian Hopkins

  Every firm is trying to be more innovative with technology, but few are at the cutting edge. The head of BP's digital innovation organization (DIO) gave a talk at our Digital Transformation and...

• Report Technology-Driven Innovation (TDI) Core Capabilities

  Four Key Innovation Capabilities Characterize High-Growth Innovators

  February 13, 2020 | Brian Hopkins, Patrick Carroll

  Forrester recently introduced the practice of technology-driven innovation — an advanced discipline of rapid technology experimentation to unleash disruptive change. Through our analysis, we...

• Report Turn Emerging Technology Into Sustained Advantage

  Technology-Driven Innovation Gives Leaders An Edge That Lasts

  February 13, 2020 | Brian Hopkins

  Transforming your business with technology is more important and harder than ever — you must have fresh thinking to succeed. This report develops the idea of technology-driven innovation as a fresh...

• Report Enterprise Speed: The Key To Being Adaptive

  CIOs Can Lead Faster Action Across The Enterprise

  January 27, 2020 | John Rymer, James Staten

  CIOs and CMOs push their teams to go faster and now must help other departments embrace speed as a core value. Why? Enterprises must improve their ability to quickly adapt strategies and tactics to...

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  Webinar Predictions 2020: CIO

  How To Excel Despite Increasing Uncertainty

  January 27, 2020 | Brian Hopkins, Pascal Matzke

  This webinar covers Forrester’s predictions for CIOs in 2020, which are all about thriving in a business environment of increased uncertainty. We discuss how CIOs will be asked to untangle...

• Report Help Your C-Suite See The Value Of Agile

  December 18, 2019 | Brian Hopkins

  Agile development is a mature strategy for delivering capability in the face of constantly changing requirements and unknowns. However, misuse and overuse have corrupted its initial intent. Today,...

• Report Advance Your Physical Robotics RQ With Forrester's Automation Framework

  Apply Forrester's Framework To Create A Holistic Physical Automation Strategy

  December 6, 2019 | J. P. Gownder, Chris Gardner

  The impact of physical automation (automated vehicles, robotics, and surveillance) on customer experience is unquestionable. However, it can be difficult for enterprises to determine what types of...

• Report The CIO's Guide To Augmented, Mixed, And Virtual Reality

  Build Future-Of-Work Scenarios For Your Employees To Increase Productivity, Quality, And Employee Experience

  November 21, 2019 | J. P. Gownder

  The future of work requires CIOs and their business partners to bring all the benefits of digitalization to employees. Employees in frontline jobs — from surgeons to field service technicians to...

• Report Predictions 2020: New Tech

  What To Expect In VC-Backed Startup Markets In 2020

  November 1, 2019 | Carlton A. Doty, Christian Austin

  Business and technology leaders who manage tech-driven innovation and corporate venture capital (VC) funds have a difficult job scouting for opportunities across startup markets. These leaders must...

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  Webinar Innovate At The Edge

  How Edge Computing Dramatically Empowers CX, EX, And Business Value Enhancements

  October 31, 2019 | Brian Hopkins, James Staten

  In this webinar, CIO analysts James Staten and Brian Hopkins help clients better understand what edge computing is; how it extends investments in the internet of things (IoT), cloud computing, and...

• Report Predictions 2020: CIO

  Uncertainty Will Create Opportunity For CIO Leadership In 2020

  October 28, 2019 | Brian Hopkins, Bobby Cameron, J. P. Gownder

  Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...

• Report Innovate And Transform With Technology To Drive Business Value

  The Executive Overview For The IT Transformation Playbook

  October 4, 2019 | Laura Koetzle

  CIOs and technology leaders have a mandate to improve the technology foundations and innovations required to win, serve, and retain customers. For most, this will require pursuing what Forrester...

• Report Use The Cloud Platforms To Drive Your Tech-Driven Innovation

  October 2, 2019 | James Staten, Will McKeon-White

  To keep up with the rapid innovation and disruption happening across all industries and stay ahead of their competition, CIOs and technology leaders should assess and effectively leverage emerging...

• Report New Technologies Create The Need To Design For New Categories Of Information Workers

  The Global Information Worker Population Swells To 1.25 Billion In 2018

  September 27, 2019 | Frank Gillett

  This report updates our sizing of the population of information workers — workers who use a PC, smartphone, or tablet for work purposes an hour or more per day. In 2018, this population reached...