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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Webinar The Employee Experience Bill Of Rights In The Era Of AI And Automation
Employee experience (EX) has become a key driver of customer obsession and business success. But as AI and automation enter the workplace, employee experience will be challenged on several fronts....
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Report Employee Experience Is Crucial To Success In The Era Of AI, Automation, And Robotics
Driving A Successful Employee Experience Also Drives A Higher RQ
Employees often resist when a firm implements AI, automation, and robotics. Many fear losing their job, mistrust their robot colleagues, and worry that if they do embrace the technology, they'll...