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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Case Study: Haier Builds An Adaptive Enterprise
How A Global Manufacturer Delivers Future-Focused Customer Obsession
Customer-obsessed firms are winning today — but applying the methods that put them in this position doesn't assure their future success. To increase their chances of success, firms must embrace an...
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Report Build An Adaptive Enterprise To Survive Uncertainty
Lessons Learned From The Impact Of The Coronavirus On China's Tech Market
The massive efforts that China is undertaking to contain the spread of the COVID-19 coronavirus are having significant consequences on China's economy and organizations. Digital technologies are...