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  • Report The Growing Importance Of Process To Digital Transformation

    New Goals, Tools, And Methodologies Reshape Process Initiatives
    May 8, 2018 | Rob Koplowitz

    Forrester's Q1 2018 Digital Process Automation Survey revealed that respondents' businesses are changing in ways that require more digital automation than ever before. Application development and...

  • Report New Tech: Conversational Computing Platforms, Q1 2018

    Forrester's Landscape Overview Of 21 Providers
    February 27, 2018 | Rob Koplowitz

    Voice input and control is the next human-computer frontier. The largest vendors are investing in conversational platforms; at the same time, smaller, well-funded players look to drive disruption....

  • Report Artificial Intelligence Revitalizes BPM

    New Features Will Drive Deeper Customer Engagement In Core Processes
    February 10, 2017 | Rob Koplowitz

    Business process management (BPM) is in the throes of an extreme makeover. The traditional focuses of process efficiency and cost reduction have given way to agility and digital automation. And BPM...

  • Report Vendor Landscape: BPM Platforms For Digital Automation

    February 10, 2017 | Rob Koplowitz

    As organizations continue to pivot toward customer-obsessed operating models, application development and delivery (AD&D) professionals have seen business process management (BPM) morph into an...

  • Report Shift Your Expectations Of SharePoint

    December 12, 2014 | Rob Koplowitz, John Rymer

    This data chart details the full results of Forrester's Q3 2014 Global SharePoint Usage Online Survey. The results show that Microsoft's drive to move SharePoint users to the cloud is working, but...

  • Report Microsoft Ascending

    In First 100 Days, Nadella's Team Shifts To A More Open And Aggressive Posture
    May 28, 2014 | John Rymer, Jeffrey Hammond, James Staten

    When Microsoft named Satya Nadella the third CEO in its history this past February, we posited 10 questions he needed to answer to ensure Microsoft's future relevance to enterprises. As Nadella's...

  • Report Are You Ready For SharePoint's Big Pivot?

    What You Need To Know To Make The Shift To SharePoint 2013
    January 27, 2014 | John Rymer, Rob Koplowitz

    With the latest release of SharePoint in early 2013, Microsoft pivots in earnest from conventional software to subscription cloud services. Among SharePoint releases, the 2013 edition carries big...

  • Report SharePoint: Solid In The Enterprise, But Missing The Mobile Shift

    October 17, 2013 | John Rymer, Rob Koplowitz

    This data chart details the full results of Forrester's August 2013 Global SharePoint Usage Online Survey. The results show that SharePoint continues to make slow progress on the transition to...

  • Report Document Collaboration Vendor Landscape

    May 30, 2013 | Rob Koplowitz

    In 2009, Forrester produced The Forrester Wave™: Collaboration Platform to evaluate a maturing vendor landscape for document collaboration solutions. Since that report, the market has seen...

  • Report SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

    February 27, 2013 | John Rymer, Rob Koplowitz

    These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

  • Report SharePoint Enters Its Awkward Teenage Years

    Customer Struggles With Social, Cloud, And Mobile Signal A Transition
    February 6, 2013 | Rob Koplowitz, John Rymer

    Microsoft SharePoint is the centerpiece of many enterprises' collaboration and content strategies, but it isn't clear to us that enterprises will continue to invest in SharePoint to provide a...

  • Report A SharePoint Custom-Development Strategy Is More Crucial Now Than Ever

    Adoption Of SharePoint 2010 — A Serious Application Platform — Is Strong
    September 30, 2011 | John Rymer, Rob Koplowitz

    The stage is set for a big upswing in custom application development on SharePoint. First, SharePoint Server 2010 adoption is very strong, and this version of the product has the strongest features...

  • Report The State Of Workforce Technology Adoption: US Benchmark 2011

    How US Information Workers Adopt And Use Technology
    September 21, 2011 | Ted Schadler, TJ Keitt, Philipp Karcher

    This report is a graphical analysis of Forrester's Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. Armed with this baseline data from every US...

  • Report Leveraging Millennials To Drive Enterprise Social Initiatives

    April 28, 2011 | Rob Koplowitz

    Investments in enterprise social technology continue to rise. At the same time, the bet on enterprise social initiatives becomes increasingly strategic. The stakes are high, the risk of failure...

  • Report Integration: The Next Frontier For Enterprise Social

    The "Social Layer" Ignites The Next Wave Of Social Technology Innovation
    April 18, 2011 | Rob Koplowitz

    Enterprise social technology vendors have begun to actively position their offerings to meet integration requirements, and the term "social layer," which Forrester originally heard from Socialtext...

  • Report The Information Workplace Light Burns Brighter

    The Vendor Landscape Creates More Opportunity And Complexity
    October 29, 2010 | Rob Koplowitz

    When Forrester introduced the concept of the Information Workplace (IW) in 2006 it was largely a vision of the future. Since then, much has changed. The world economy has suffered a prolonged...

  • Report Disciplined Social Innovation

    Three Firms Achieve Tangible Results
    August 30, 2010 | Rob Koplowitz, Leslie Owens

    Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill...

  • Report Aligning Business And IT Around Innovation

    Innovation Isn't Just About New Products
    July 13, 2010 | Rob Koplowitz

    More than 95% of the enterprise budget decision-makers Forrester surveyed indicated that increasing IT capacity and resources for innovation is on their agenda for the next year, according to our...

  • Report Oracle WebCenter Jumps Into The Information Workplace Fray

    Oracle Will Leverage Its Applications Position To Become A Player
    July 7, 2009 | Rob Koplowitz, Matthew Brown

    For organizations with strong strategic ties to Oracle for business applications, content, and business intelligence, the Oracle WebCenter product suite has emerged as a contender in an Information...

  • Report Microsoft Leads A Hot 2009 Collaboration Market While Oracle Makes Its Move

    April 10, 2009 | Rob Koplowitz

    This data chart, based on data from Forrester's Enterprise And SMB Software Survey, North America And Europe, Q4 2008, analyzes the trends in collaboration software purchasing for 2009 and analyzes...

  • Report Collaboration Will Be A SaaS Hot Spot

    January 4, 2008 | Rob Koplowitz

    This data chart will be an overview of the data gleaned from the 2007 enterprise software survey related to collaboration and SaaS.

  • Report SharePoint Redefines Document Management

    January 3, 2008 | Rob Koplowitz

    This data chart will be an overview of data related to SharePoint, collaboration software, and content management software from the 2007 enterprise software survey.

  • Report Can Salesforce.com Reinvent Content Management?

    May 11, 2007 | Rob Koplowitz

    The enterprise content management market is in tremendous flux with IBM's acquisition of FileNet, the introduction of Microsoft Office SharePoint Server 2007, and Oracle's acquisition of Stellent....