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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Forrester Infographic: Deliver Better Banking Experiences To Retain Indian Customers
January 31, 2020 | Arnav GuptaIn May 2019, Forrester surveyed 2,988 metropolitan Indian online adults to understand their expectations when interacting with Indian financial services firms. This report helps digital banking...
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Report Indian Banks: Deliver Better Experiences Or Risk Losing Customers
September 19, 2019 | Arnav GuptaForrester recently surveyed 2,988 metropolitan Indian online adults to understand what they expect when interacting with Indian financial services firms. This infographic helps digital leaders at...