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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
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Divest: Plant-Level Control Software
April 1, 2020
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Figure 9 Invest: Industrial IoT Software Platforms
April 1, 2020
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Experiment: Additive Manufacturing (3D Printing)
April 1, 2020
Search Results
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Report Predictions 2019: New Tech
Where VC Funding And Innovation Will Go In 2019
November 6, 2018 | Carlton A. DotyCXOs in large and midsize enterprises must constantly monitor emerging technology markets to uncover innovation opportunities. Top of mind for most are some usual suspects like machine learning,...
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Report The India Customer Experience Index, 2016
The Customer Experience Of Brands In India Improves, But More Remains To Be Done
November 2, 2016 | Amit BhatiaAs the focus on customer experience (CX) in India grows, brands are increasing their investments and efforts to provide customers with higher-quality experiences. Despite this, our inaugural...
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