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The Retail E-Commerce Playbook For 2021
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
Charts & Figures
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Forrester's Political Consensus Index For US Online Adults
April 14, 2021
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Consumer Receptivity To Brand Responses
April 14, 2021
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Forrester's Political Response Situation Map
April 14, 2021
Search Results
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Report Brands And Politics Collide
Company Values Determine When To Take A Stand
April 14, 2021 | Mike Proulx2020 was the year that trounced US brands' "no politics" policies — forcing boardroom debates about whether to respond to specific events around social justice, mask-wearing mandates, voting...
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Report A Post-Truth Climate Is Shaping Gen Z's Consumer Behaviors
Now More Than Ever, The Next-Generation Consumer Expects Brands To Be Real, Be Respectful, And Represent
January 14, 2021 | Mike ProulxStep aside, Millennials. CMOs have their sights set on the next generation of consumers and for good reason. Gen Z (born in or after 1997) is likely to form the majority of US consumers in just...
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Report Consumer Goods Companies Spend More On Digital Marketing
The COVID-19 Pandemic Hastens Trends That Were Already In Motion
For CPG marketers, the COVID-19 pandemic and its associated shelter-at-home restrictions created both a burst of product demand and unexpected media behavior. The result is that digital spend by...
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