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Report Walled Garden No More: Digital China Goes Global
Southeast Asia Is The Beachhead Of China's Global Digital Expansion
April 2, 2018 | Xiaofeng WangChina is leaping forward; its digital innovations are no longer confined within the walled garden. Most business leaders aren't seeing the inroads that Chinese digital giants like Alibaba and...
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Report Engage Customers With Mobile Wallet Marketing
What Global Players Can Learn From Asia's Digital Leaders
April 17, 2017 | Xiaofeng WangMobile wallets are gaining attention across the world. While the focus is primarily on payments, Forrester believes that mobile wallets' real power is to generate powerful customer engagement...
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Report 2016 China Mobile Banking Functionality Benchmark
Alipay Retains A Slim Lead, But Traditional Banks CMB And ICBC Are Quickly Catching Up
June 6, 2016 | Xiaofeng WangWe used our Mobile Banking Functionality Benchmark methodology to evaluate the mobile banking offerings of Alipay and five retail banks in China on 41 criteria. Last year's top performer Alipay has...
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Report 2015 China Mobile Banking Functionality Benchmark
Alipay Tops Our Review Of Chinese Banks' Mobile Services
October 26, 2015 | Xiaofeng Wang, Gene CaoForrester evaluated the mobile banking offerings of five of China's largest retail banks plus Alipay. The banks all deliver the basics, with a variety of informational and transactional features...
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