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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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May 28, 2019
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Report The Forrester Wave™: CX Consulting Practices: Experience Strategy And Business Transformation, Q2 2019
The Nine Providers That Matter Most And How They Stack Up
May 28, 2019 | TJ KeittIn our 30-criterion evaluation of experience strategy and business transformation providers, we identified the nine most significant ones — Accenture, Bain & Company, EY, KPMG, McKinsey & Company,...